My wife and I were super confused on obtaining parts for our {new to us} AM. Sportworks 3170 Go-kart. We contacted this company and they directed us to our parts manual and then we were off and running. Its so simple, type in the part number you need in the sites search field and the part comes up so you can order. What we thought was going to be a nightmare turned out to be a joy, and we have had our first order show up within a week, easily. Thank You for making this a breeze, our kids absolutely LOVE LOVE LOVE this gokart.
I recently purchased a used side by side utility vehicle. I gad a client recommend this company and we just placed our first parts order with them. So I actually haven't received anything yet, but the order process was clean and easy enough. I will report back if any issues but breezing through some of these reviews, it's looking pretty good and I would recommend www.gokartsRus.com hope you have a great day!!! Jill Peak
I ORDERED A SPINDLE BUT IT WAS TO SMALL THEY WOULD NOT EXCHANGE IT FOR THE LARGER ONE I NEEDED EVEN IF I SENT THEM THE 4 BUCKS DIFFERENCE. SO I HAD TO RETURN AN THEN REORDER THE BIGGER SPINDLE. HASSLE AND WOULD BE EASIER TO JUST SEND ME THE RIGHT ONE AND BE DONE WITH IT. F****** IDIOTS!
Signed up for my military discount. Only took 1 day to approve and would highly recommend to other folks that served. Look for a small box on left column for info on doing this. Easy peasy and an extra 10 percent off the lowest prices shown.
Good email contact and usually within a day I get my answer. I now have enough in my cart ($200) to get the free shipping and placing order right after this. So far it's been great!!!!
SO GLAD I found this site, I just put in my 2nd order and the first order was great but I didn't or wasn't thorough enough with my parts diagram, which this company got me this as well. I'd say full service and I'm fully satisfied with Go karts R us.
Best prices on American LandMaster parts!~ Period!. I'm building up my 2nd order as we speak, I try to get to the $200 mark and then shipping is free. Only negative I can think of?...... is that I pay sales tax and it looks like this is because I'm in NY and so are they. No deal breaker however, I also now pay tax on ebay which I didn't use to, so things online with taxes are evolving.
Tractor supply gave us this site to buy our parts (they sold us the vehicle but could not provide any parts needed). Super happy to do business here and now for a couple of years with no problems to report. Keep up the good work folks!
Shipping cost goes down the higher your order value so we try to build up our orders to achieve these lower shipping charges. It works, but you have to be patient enough and sometimes you can't wait for that part and have to pull the trigger. All of our past orders were filled and shipped promptly, some were even drop shipped at a better price than what the shipper posted. So overall very happy with Go-Karts R us.
Once you get the hang of the site, ordering parts is a breeze. I just placed another order with 5 separate parts that was complete in under 2 minutes!. Noting; The search box is your best friend along with your .pdf part manual, which I downloaded (for free) right here on this site as well. #10Stars#
No issues and my american landmaster parts arrived pretty quick. I wish I had waited however as I need more parts now and this would of saved me on shipping. Oh well, it is what it is. A+ to this dealer for sure, this one is on me.
My Sons Manco Go-Kart takes a 4335 Centrifugal Clutch and this seems to be a big wear and tear part. After talking with them via email, they gave me tips on lubricating the bushing on the clutch. Knock on wood, I haven't had to order another one of these in 6 Mos!. In the past my kid would burn through this 4335 clutch part in about a Month. Crossing fingers and Thank you to the support team here.
I ordered 10 different small parts like bearings, nuts and bolts, some grease fittings etc. and this was on a friday, probably close to 9-10pm. The next morning (SATURDAY) i woke up and saw a email with tracking. Now that's friggen service!@!@!
I called and got a message but it says dont leave a message because they dont "monitor" this mailbox. I need a call back but this seems impossible with this system. Please fix tthis and I will correct and update my review. Thank you.
Needed drive belt 17919 but they were out at the time, I went with the 2-20698 as I did not have the models it said it doesn't fit. All worked fine and appreciate the tip.
email contact is excellent. they returned within 24 hours *easily* and always answered my questions. i am placing an order right after this post. cheers :)
I called american landmasters n they gave me this site for a part they were out of. Seems like they work together but these guys can cut the price a bit and I just ordered thanks
My first transaction back in Dec. went smooth and fast like a hot knife through butter LOL. Placing another order right after this for more parts that my Sons have dropped upon me UGH. I like the fact that you take Paypal and the system here is very easy to use. Thanks and my next order is coming right up and I know you'll take really good care of me :-)
Only ordered twice so far but all has been perfect. My email has always been answered within a day, so so far so good. We are quite happy with Gokartsrus.com :)
Needed a 16966 steering spindle. Found and ordered it here. Shipping cost was additional 20$ but still way cheaper than other sites. I received the box in 3 total days and it looks like it was drop shipped from American Landmasters. They must have a direct line with them as this was an excellent turnaround. Will definitely order again here A+
If you need to call them try morning like 10am-ish eastern. Worked for me now a few times but you can't really get a "technician" on the phone, you have to use email for them but any questions regarding an order you intend to place works like a charm, although they can't take the order over the phone because of some compliance law or rule?. They can tell you inventory levels and such which doesn't sound that important but believe me, in the height of the quad season it becomes very important, especially on parts that are already sold out on Americans site. Debby has been super helpful and like said, just not technical but they have guys for that but via email, and usually you can get answered that same day, so not that bad at all.
4 Stars, could be 5 if they let the guys with knowledge actually answer the da** phone!!!
"Pablo" Cruise
i submitted for my military discount and my account was setup the next day so i could order with the code mil-10. worked fine after i put the dash in there and i really appreciate this extra discount. my order also came pretty quickly so im very satisfied with go karts r us thank you
I asked for guaranteed Christmas delivery and they said they do not have that service. Bad company to deal with, and everyone has this service nowadays. Avoid and go elseware would be my review of this place.
Got a good deal on 10 foot length of #50 HD chain and it came with a master link
https://gokartsrus.com/50-1rx10-drive-roller-chain-size-50-1r-powersport-10ft-length.html
Found my parts manual here from a facebook tip, it was a free download and now I ordered the parts my mechanic told me we needed. It was actually quite easy. **thanks**
We purchased 2 Landmaster UTVs back in Covid 2020 to ride out in the desert and avoid all the germs floating around in town. I wouldn't say they are the ultimate machines but the "built in America" was what got us and we've been pretty happy with the performance and reliability. When we need a part or two, we always come to this site which is bookmarked, and they have never let us down. Keep riding and stay happy :-)
Had good luck with my first order here and just loaded up a really big order and got the free shipping. Nowadays, every little bit you can save helps. Thank you.
*IF* a part doesn't show up on typing in the part number, email them the part# and they may be able to get it for you. They did for me and thought I'd suggest this little hidden gem. Appreciate the effort and will continue to buy all my Manco cart parts here.
I have a model 7151 Carbide Go-Cart by American Sportworks. These were popular back in the day and parts were easy to find. Not so anymore :-( but I have found this place and they seem to still have a lot of the parts which is a huge help. So far, I've placed 3 orders and have nothing significant to add other that you place the order, it arrives maybe 4 days later and my Cart is back up and running again. Shipping is reasonable if you ghet the order up a bit in value, and if you can hit 200 bucks the order will be shipped for free. win win. Thank you.
Needed manco part 4925 wheel half. These guys are the only ones who still had them, They were a little rusty-ish but overall I'm so happy to find these wheels, They are probably discontiued from the 90's I'm thinking? They were new just had some stock holding age and yes they are steel wheels so I expected that from what I saw in the pictures on their website. Appreciate to get them in hand. :=)
https://gokartsrus.com/4925-wheel-half-6-stl-outer.html
Will be back to this site again, Cheers!! Paul from Wyandotte Oklahoma
THese parts are genuine OEM, and shipping was reasonably fast {and I didn't upgrade that in the checkout process}. Paying with Paypal is a plus as well. 5+stars
I needed a part shipped with overnight service, it wasn't listed on the site as an option but I got ahold of a woman there and she too care of it for me. My shipment was sent ups and showed up the next day. Pricey but worth it and thank you for taking care of this for me :-)
My Google search for the 1465 Tie Rods came up blank except for here and they had them and I'm very grateful. I now have Go Karts "R" us discount parts website bookmarked. Thank you
My return was handled quickly and I was refunded, I just reorder the correct part now. Please please please get this out to me today! :) Thank you so much!!!!!
Received order in 3 days total and I selected expedited, it was only a couple bucks more so I said why not do this. Parts look perfect and super happy with my service and handling of my order. Will save this site and recommend it to others. Thanks.
Don't speculate or guess on parts!! Seems like the manufacturers of these buggies make "their parts" a tad different or proprietary to their BRAND and MODEL. I have found few parts that are generic and seem to fit different or multiple buggies, but most are going to be exact for that brand and model. I service these for customers and sometimes have peeps drop off their machines with a part they find on ebay and expect them to fit. Well tbh, 9 out of 10 times they do not!. So this is my goto site for manco and american sportworks and I usually buy the parts here or if the customer insists on getting the parts themselves I send them to here. I have found these parts to be genuine OEM and perfectly fit the model taht they are intended to go on !> which resorts back to how I started this statement hint hint.
If you live in southern Arizona area and need good honest service, call me at: 520-***-**** Please take my advice and have a greatr day!
18051 : Rack & Pinion Steering (9475M) [2-10521] .........says free shipping but it was large and heavy so they put a "adder" onto the shipping costs?.
You guys ROCK! My orders always come in on time and you just deliver all my parts with 100% accuracy! Appreciate this level of service and better than Amazon IMHO.
Once u find this site UR golden!...........
Discount American Landmasters parts with very fast shipping. I ordered enough to get free shipping and along with my discounted prices.... can't be beat! Parts arrived in 3 days (and we live in eastern VA), WOW!~ 10 stars!
I like the discounted shipping costs when you buy more you save more!. May not be to friendly to guys that just need a bolt or nut, but I see and understand it as the economics of doing business.
I've ordered 5 times from go-kartsRus, only once did I have a backorder and the package did not come to me within approx ~5~ days. I have also tried a couple of competitor sites with WAY worse results, we won't comment on those messes.
I understand some of these parts are getting scarce as the manufacturer keeps getting bought out, new owner comes in etc. but c'mon man!
So Go-karts'R'us (and easy to remember like the Toys'R' us Co.) is about the best you'll get for American sportworks parts. But, let it be known that some of these parts are just getting very hard to come by and you may have to buy elsewhere because of availability or lack thereof. If a part doesn't come up in your site lookup, email them the part# and ask for possible availability. Worked out once for me and failed also once. okay, they tried their best I guess.
:::::::: Gave 4 stars out of 5 ::::::: cuz 4 out of my 5 orders came quick, the other so called backordered one took almost 2 weeks! :( oh well, at least I got it and I understand it was a (now) discontinued part.
These guys rock! I have maybe 10 orders in total with them and all have been above and beyond. I had a wrong part once and it was quickly handled by what I would say was excellent customer service. Very professional and if you want your manco parts and at discounted prices you should look no further. 10 friggen stars!! :)
I ordered some American Sportworks parts for our utility vehicle last week, super prompt/quick delivery and I've now just placed another order. Customer for life! TY! (DA Cooke Albuquerque NM)
Note that this starts their busy season and things don't go as smooth as the dead of winter. Makes sense as most folks park their machines and get them out in the Spring. I'll place my oil and air filter order after this writing and thank you to Brenda for explaining some things to me, it's those kind of tips that make me think I have an advantage lol! And, good easy to use website btw :-)
WE NEEDED A PART SHIPD OVER-NITE AND THEY ACCOMIDATED US. JUST EMAIL THEM EARLY AM. TO GET THIS BALL ROLLING OTHERWISE THE NEXT DAY IS PROCESSED THE ACTUAL NEXT DAY. APPRECAITE THE ACCOMIDATIONS WE RECEIVED. 5 STARZ ALL THE WAY.
I got right through on the phone and talked with a Debbie, she steered me to the correct area of their site so I could order. This was good in all, but she couldn't take my order over the phomne due to some security ordeal of not wanting to know my credit card number and details. I guess I get it, but it could of been a lot faster if she could of taken my order right then and there. It's now Tuesday and I placed this order on Friday. Still nothing but a tracking link which says I should get it tomorrow which will be Wednesday and almsot a week. Id say my experiance was average at best.
i talked with miss debbie and she was very nice. she could not take my order by phone so she walked me thru the steps i needed to order online. all went good and shutout to debbie xoxxoxxo
Needed an axel shaft part 2-20862 and opted for expedited shipping. It was a great choice and I had the axel in hand a couple of days later. Highly recommend.
I found this site via their Forum. It's not real busy but informative and I would recommend to anyone hacking away at this sport with possibly a old gocart or one that parts are hard to find. I'll paste the link:
https://gokartsrus.com/go-kart_forum
Cheers!
Manco parts source with lowest prices is what keeps me coming back, honestly they always have come thru on any issue we presented and shipping was reasonable enough. Appreciate any US based company like this and keep up the good work. 100% customer satisfaction.
I ordered 3 of the 1036 Brake bands, could not find them anywhere else!!!. They arrived 3 days later via priority shipping, and to note, I did not pay for this additional service. Quite generous and I greatly appreciate this. Customer forever here.
Been buying my manco gocart parts from here for 15-20 years now. This is not a new company and we have also been to there store in geneva ny where they use to roadside display the gocarts. They also had a ace hardware store that had some unique things for sale. I miss living in new york at least in the summer lol. Tyler
Had to return a part i did not need anymore and was soaked a 20% restockers fee. Yes its in their buying agreement so its partially my fault but I will be more careful next time.
was referred by american landmaster as a supply chain for older parts that they no longer had. i'm retired and their discounted prices are a warn welcome. thank you, and just placed my order, will report back if any issues.
You CAN return a part but let me be clear, you pay the return shipping UNLESS the part you ordered is not the part you received. So the fine print is, if you order (by part#) 6789 but received 6788 then yes they will pay the return shipping and send you out the correct part 6789. Nut if you order 6789 and you got that part then it's on you, it doesn't matter that the part is not the correct one, to them it is as you got the part you ordered. All in all, it's fair and I guess I learned this the hard way. I will still keep buying from here as they have the lowest prices and certainly get your order out quickly. I'd say a B+ from my snobby/picky self lol.
I ordered some tie-rods that were discontinued everywhere, but their site said they had them so I ordered 2 sets. I got an email back from them saying they could only ship these from one of the locations and that warehouse was closed until they completed inventory. I was hard up, so I responded back with a "just send asap please" and, I then received in a weeks time, even with the delay. The tierods were exactly what I wanted and the wait was nothing especially considering the situation of my dire needs. Will be purchasing again and site is bookmarked ^
I have part 14706 drive pulley shipped to me in Italia (Italy). It arrive in 5 day via ups expedite international. I appreciate this service level and will purchase soon again. Grazie
They ship to Canada but it's a bit pricey so I have a friend in Massena NY who receives my parts orders. It works quite well and I only have a short drive which is basically across the bridge from my home in Cornwall ON. Will continue to do business here and thank you.
I order this part
https://gokartsrus.com/2-11082-shifter-cable.html
It was exactly what we needed and it was delivered in our mailbox in less that a week.
I dont like paypal and it seems this company uses them. I did order cuz I liked the prices and there was an option in the end to pay using my own credit card, nice!
My order was placed on friday 8/25 and package arrived today wednesday 8/30 as ordered. I live in central Nebraska and i'm very satisfied with their service. 5 stars *****
Great communication with a gal named Debbie and she was just wonderful in guiding this 66 year old not the greatest computer guy, to the parts he needed!!!. Will buy again from here and probably sooner than not. Bravo 5 stars.
Y'all are GREAT to deal with! I created an account on my very first order, and can track all my past orders and my latest just arrived exactly as I ordered, it met free shipping and was packed very good. I will continue to do business with Go-Karts "R" us. Thank You kind people :]
Just ordered on Friday 10.13.23 part# 15085 : Voltage Regulator HO Alternator - 200
https://gokartsrus.com/15085-voltage-regulator-ho-alternator-200.html
Received it Monday 10.16.23. I DID NOT buy the upgraded shipping and this is just amazing service. Thank you sooo much :=)
I was referred by Landmasters in Columbia City IN. ---- I called first but no answer so I then emailed and they said they have the part in hand and gave me a link to buy it, and a few days later it was in my hand! 5-Stars all day long!
I usually never write a testimonial, but reading a few here I thought I would add my 2 cents
Yes, they are good at delivering your parts at a reasonable price, that is if you buy enough to make it sensible/affordable. Another words don't come here to buy a 2 dollar part because the shipping cost is 5 times the cost of the part itself. So it gets pricey on small dollar parts. Again, Yes, If you get your order high enough you can actually get free shipping, but, this in reality is not very often for us. My two boys always seem to ask me to order them a bushing lets say, I then get riff from them about if I ordered it yet, I tell them no, I'm waiting on more to make it efficient and then the attitude starts. So end of story, it's a good system IF you order enough, otherwise it's a family debacle as I have to be the thrifty one in the family and this shipping system is not for me (or would that be us?). Hope this helps others and God Bless.
Very pleasant and easy shopping experience here for our Land Master parts. All of our orders were filled and shipped correctly, and, received in a timely manor. Will buy again when more parts are needed and we try to achieve the free shipping mark to make it more efficient on our end. We likey this ship-to-cost system a lot (or whatever it's called) :-) Thank you, Ellen.
I have 5 grandkids and they put me in charge of getting them parts for there little go car. I have had a few problems obtaining some parts as I guess these carts are not in production anymore, and I found it easiest to email them the part number first before ordering them. This may not be a factor with newer gocars, but with ours which is the manco intruder II, I find this to be the best method. They answer you back the same day or at least by the next, so it is a workable solution. Hope this helps others and good luck and I do find this company to be on the up and up :=)
Cant say enough good things about the service I got from Ken, who I believe is one of the high ups here. Above and beyond especially what can be expected nowadays online. Grateful and thank you, Sandy @
I have an old manco talon 4x4 atv and it is super hard to find parts for it but this place has served me pretty well. Prices are cheaper than I have found elseware but honestly at this point and time I would pay whatever just to get these stinking parts. My advice would be to not purchase one of these used machines and even refuse it of they offer it to you for like 25 bucks. Just not worth the hassle to obtain these now so hard to find parts. Thas my 2 cents and good luck=*#
I hesitated when buying a Landmaster Utility vehicle, but the final price won me over.....
Sure I've needed a few parts here or there and I've tried several other places for my Utility Vehicle parts (since 2018). This site is by far the best and with lowest prices, my shipments have all come reasonably quick too, especially considering I'm in Arizona and they are in New York. But I'm very happy and have them permanently bookmarked on my Mac. THANK YOU!!! :)
Ordered a part by mistake, contacted them via email and they gave me a RA number to put on the label. I guess you can also do it live on the website if you made an account which I did not, I checked out as a guest. Still no issue and will buy again from here, they seem like gook people to deal with.
BEST time to get fast service as I talked with KJ this AM and he said this is there off season so to speak. So phone worked for me today at 10:30am eastern. KJ (or is it Kayjay?) is super nice and directed me to the pages and parts that I required for my project. 5 stars all the way!!!!
Needed a drive belt part no. 19719 and had email contact about my urgency and they assured me it would arrive before I left for the weekend. I ended up doing Priority shipping and it worked out to be exactly as I needed and my trip was a success. Thank you to Debbie S. who guided me and made this happen! Cheers honey!
Had to return a part and the process was easy, include your order number in the email and you will receive a RMA number to put on your label. You can use any service you wish, you pay for the return and I used UPS Ground. Refund was issued the day they received it which was better than normal online shops or co's.. Will shop here again when my Son says he needs some more parts which hopefully is not real soon LOL.
THEY HAVE A BUNCH OF Y000 PARTS THAT ARE SUPER HARD TO FIND, I JUST ORDER Y000027 EXHAUST MUFFLER AND IT CAME IN A COUPLE OF DAYS. I RECOMMEND ORDERING HERE AND HAVE ONLY HAD GREAT RESULTS WITH GOOD COMMUNICATION FROM THIS COMPANY. SALUTE YAS!
I had a part that didn't fit and had to contact them thru email. ?Apparently? I ordered the wrong part number and I found out that they do not pay for return shipping and I had to pay for taht. I did get it all straightened out (by email) and eventually with the help from Debbie S. in customer service. She was good to work with.
Our go to place for parts as we have several American landmasters side by sides and we maintain them ourselves. Good fast service and best prices around keep my guys having this site as one of their open tabs on all the shop laptops. Debbie S. has been super helpful as well, she gets results and they always are correct. 5 stars all the way *****
Received a damaged part and to resolve quickly they had me take a picture. No problem with that, and then they were going to send me out another part. But the next day, I asked for my money back as I thought I could then repair this part. Ok but hmmmm?... now all of a sudden they wanted the part back and I had to ship it (but at least it was with a prepaid return label otherwise this would be a 1 star review!). Kind of confusing, first it is then it isn't. Not thrilled TBH.
Just placed another order and received a tracking email (although it states it's not in transit yet). Still pretty zippy service and we are on wait for our parts to come in. Thanks to the order and shipping departments for fast service. :-} Jessie
they are going to fullfill your order exactly as you order it. need to remember its all by part number adn once you get the hang of that its easy pickings. i have had no issue with this company and will continue to do business with them. email is always answered at least by the next day. works good for me and im happy happy :=)
I had to return a part that was incorrect. Guess I had fat fingers and punched in the wrong part number on one of the 20 parts I had on my order. I contacted them by email and gave them the order number along with the part and it was taken care of quickly and easily but I did have to put in another order for the correct part hence the 4 stars. An exchange program would be super nice as my replacement part was pretty close in price to my return/ Thanks for listening and have a good day
American Landmaster was out of a brake cylinder part and they recommended this place. I ordered on their site and my part arrived quickly and in good shape. I would have to rate this company quite high and I would do business here again in a heart beat. a+
Ordered over 20 different parts, a lot of hardware (nuts n bolts) and everything was clarified in packing bags and on the pick list sheet. This attention to detail was excellent and I cannot tell you how much easier this was to inventory the order, which by the way was perfectly spot on. Looks like a picker with "KJ" did the order and thank you to him or her. Will order again from here and with a lot of confidence, that's for sure!!! :-)
My son has me order ATV parts from here and I have researched it as a good site. I cannot find better pricing which is important to me, not so much him. So I appreciate this company and will continue to do business here.
Ordered 2-55062 fuel fitting grommet on 9/07/24 and came in 9/11/24. It shipd from Newyork to Idaho so that is very good service.
Will be buying again from here.
We have 2 side-by-side's and take them on week-long Summer & early Fall trips, the kids have theirs and my husband and I lead the pack in ours. We don't abuse them in any way, but they do require maintenance stuff and GoKartsRus has always supplied our needs and for almost 3 years now.
We had a couple of back-orders here or there, but they've always come through and we totally trust them. We had a credit (refund) come in on the exact day of our return being received by them. Not many Companies have refunds that quick. We will always look for our parts supply stream here first. Superb to deal with and we appreciate them a lot. 11-Stars! -Jen & Dale
I was amazed at the tracking these guys have, I'd expect it from giants like Amazon, but I found the same great tracking here and I could also opt in on text tracking messages (which I did). All worked perfect. Glad to see you guys are up to par and felt I should chime in on this as I didn't really see any other reviews on this subject. Cheers from somewhat nearby Broadalbin NY!
They have a lot of older or should I say discontinued parts but not all are listed on the website, so email them your part number and see if they can find you that part. You will need the part number as they do not deal in descriptives such as bearing, strut flange etc. It has worked for me a couple of times so far and we failed on a couple as well, but it is worth a try. PS: use the email in the yellow Contact us tab on the top middle of the website. It's all very well laid out and you chose how you wish your contact to be directed.
I inquired about an expensive part of over 1 grand and asked if they had a payment plan available. Debbie S. from their office set me up with a Paypal invoice through pay later and actually f you pay it off in 6 months there is no interest charges. I had never done this before with that company but it worked out perfectly. So you would need to contact them if you need to do this payment plan. Hope this helps and enjoy your day!
2x that review on best time of year to get some personal service. Forget about it once Spring starts and everyone is getting out their side toys. I placed my order today and will report back if any issues. Btw, I got free shipping as I got the parts over 200 bucks, so zilch on the shipping costs and Im all good on that. Peace out!!!
Our place for landmasters utv parts. Hunting season is fast approaching so I order some maintenance parts Tues. "Halloween" and they came in today Thurs via USPS priority ship. I did not pay the extra cost but they shipped it this way to me anyway. Thank you kind and considerate folks!
Sad that their physical Geneva NY store has closed, Covid sure changed things a lot!. We bought our sons 2 go-carts there and they were really really nice people to deal with. I will see how ordering parts goes thru their online site, but it seams weird to having them shipped only 5 miles away?. Tuggle Family : Town of Phelps.
Bought a drive cover and a drive belt, a few fasteners and all came in less than a week. Maybe not Amazon fast, but good enough and i will order again when I need sumtin. -Brad
I read the reviews here prior to ordering, all seemed very good with a few exceptions here and there. So I needed a part# 2-11082 Shifter Cable, found it and saw they had quantity discounts listed, so I ordered a spare. They came in 4 days via USPS Priority and I just opted for the cheapest shipping at order entry. Very good folks, you have a new customer and reporting here is an anomaly for me as I never write reviews. Keep up the good work and Thankyou.
Our first order we checked out and selected "send personal check" for a payment method. It took 10 days to ship if not longer. So next order we used the pay-pal but we input our credit card selecting not to make an account. Worked flawlessly, and, we had the order in a few days. So be warned if you pay with a personal check it will take ALOT of added time that you might not have. Good luck y'all
My wife actually found this site for me and that was kind of embarrassing as I just always ordered from AM Sportworks direct, thinking it doesn't get any better than that!? So now I eat crow, this place has the best pricing and they come through every time. I see some of our shipments do actually come from American Sportworks, or I guess they're called Landmasters now. So they apparently work hand in hand which is cool for me as I get slightly better pricing and the same great service. Bookmarked and remembered, have a good night people.
Excellent email commuication, placed my order and shipping was $0 [that's NADDA!]. That was my real "kick in the butt" to write up a review here. I use to buy my parts elseware and with reasonably good success, but now I think I found my new home. Thanku guys!!
We signed up for military program discount and works for extra discount code you enter/ it takes a day or so to get active and you send credentials on the sign up page. I would say its easy and I would recommend to other military personnel.
I ordered a 54 tooth sprocket but a 52 was delivered. Email company and they send a retuen label at no charge with tracking. So, I wantched the package and it was refunded in full the very day they received it. Not many companies do that so I was influenced to write this, 4 starz only cuz of the initial goofup. Appreciate the excellent service however and will order again with a special thanks to Debby.
i ordered twice because my first order was messed up, i quickly emailed them the order number and brenda took care of it and i had a refund on this first order that same day. my second correct order arrived undamaged and had exactly what i needed for this gocart garage side job lol. i have bookmarked this site and will buy again from here for sure. a+
IM A MUSICIAN AND KNOW NOTHING ABOUT GO-CART BUT LEARNING FAST. HUGE SHOUTOUT TO KEN WHO HAS PATIENTLY GUIDED ME THROUGH THIS ENDEVOUR. REALLY APPREFCIATE YOUR PATIENCE SIR AND HAVE NOW PLACED MY ORDER WITH COMBINED PARTS AS SUGGESTED TO SAVE ON MY SHIPPING COSTS WHICH IN THE END WAS VERY REASONABLE!! :) SUPER HAPPY CUSTOMER HERE!
I Finally got a hold of them and his name was Kevin and he helped me to place my order. Im a 77 yr old and he had patience through the process and I got what I needed for my great grandsons scooter mobile. I think Its time to sip some makers mark bourbon and thanks for listening. James
Had to return 1 part on my order, it was no big deal and the entire ordeal was settled by email/contact and within 4 days I had my correct part in-hand. It was my fat fingers and fault basically. Will order again from here, we are very happy with their service.
PLACED ORDER FOR 2 PART ON A MONDAY AND CAME IN WENDSDAY N WE UPGRADED SHIPPING TO XPEDITED SERVICE> HIGHLY RECOMMEND@! WILL BY HERE AGAIN@! THANKYOU@!
I FINALLY GOT AHOLD OF THESE GUYS BY PHONE >>>> THE GAL WHO ANSWERED SAID THEY COUDNT TAKE MY ORDER OVER THE PHONE AND I HAD TO ORDER ONLINE? >>>> IM A VERY BUSY PERSON AND THEY TOTALLY WASTED MY TIME. AND, WHERES THE NO STARS OPTION? NOT HAPPY AND IM LOOKING ELSEWARE!
Someone??? gave a tip in these reviews about contacting them by phone and to do it like arpound 10am. Well it worked for me.. perfectly!. Got my info and I'm off to order next as they couldn't take the order verbally because of some new security law or rule. I'm still happy and appreciative. :)
I read reviews about not getting through on the phone, so I tried anyways, maybe because I guess I'm from Missouri (the show me State!). No problem at all! First call was a success. Then inquiring I found out that this is their "quiet time" of the season. I guess generally most folks aren't ordering these parts in the winter. Okay, understood. I talked with a gal named Debbie and she was quite pleasant and answered all my questions, and, actually guiding me online to where I had to go. Great customer service and I now now the basics of this site and feel comfortable on the next revisit that I will be able to obtain the info and parts I will might be needing. Hats off and cheers, I really appreciate the time and effort you spent with me in the middle of the "slow season" lol.
Looks like my CV shaft was drop shipped from Landmaster in Indiana. Im good with this as I still received a better price by ordering here. Kind of Strange as my other couple of orders came from their NY warehouse so this is/was new. I'm tracking it as I write this review and will comment back if any issues. Crossing fingers
US based company selling mostly Chinese made parts. Nothing new here but I'm placing my order mainly b/c I need these parts for my AMERICAN Landmasters Side by side.
Parts seem to be of higher quality from what I got off ebay so this may be my new home for manco go cart parts. Keep up the good work and I'll be back soon for more of these quality parts.
Received all but 1 part on order and it was noted on packing slip as shipped from Indiana (Am. Landmaster). That part came a couple days later and all is well and thank you for this communication as it clearly helped. I will patronize your company/website again when need be.
I opted for Priority shipping since they were in NY {and I live in Cali}, it came in 3 days which excelled my expectations. Will buy again here for sure THANKS!
Had to return my entire order due to a family emergancy issue. They took it back but I was charged a restocking fee of 20 percent. I contacted them and that is the policy and yes, it is shown in the site agreement terms that you do check off when placing an order here. So be careful and make sure you don't need to return the parts you order. Other than that this is a great site and they do ship fast so my review is mixed. I prolly will order again but will do so more carefully.
We purchase a ton of parts from here. A few times we had a back order but they always followed up and these chinese parts are sometimes hard to acquire, especailly now since Covid. Our continued support will be forthcoming as our customers needs seem to keep growing within these utv side by sides. Thankyou kindly
My kids use to drive me crazy while driving by their store on Rte 14 North just outside of Geneva. They would have 10 (or more) of these little power cars parked out close to the road. We finally purchased one back in the early 2000's and I have since passed it on to my children's, children; aka my grandchildren. How time fly's and good to see they are still in business, however their store is now a window and door outlet. Covid has sure changed a lot of things.
Only place that had my (apparently old n discontinued) parts for my American Sportsworks 7150 Carbide Go-Cart. Received my order and all parts look OEM. Thanks
I order parts here all the time. I like that tracking emails can be changed to SMS (text) which is helpful as I'm on the go a lot. 5 starz all the way!
Just placed my first order and it was a breeze. Put in the part number, it comes up you can then order it right there. Will report back if any problems.
Testimonial? Hmmmm?. Well no complaints whatsoever and ive ordered about 3 or 4 times so far from this company. Always good packaging and no damage and most importantly i get the exact parts that i order and they are NOT cheap knock offs like other sites that ive ordered from in the past. I will continue to do business here. 5 stars all the way.
Slight delay in my order as I put my PO Box as the street address. Apparently they do ship Postal but larger items have to go UPS. i was informed to put my POB on the 2nd address line and if the shipment can go that way it will, otherwise your shipment will use the first address line. Lesson learned. I now will include both my street address and put my POB on street address line 2. I received tracking and just await my parts order, looks all good so far.
I had a part that didn't fit, apparently I read and took the part number from a wrong models parts manual. I had great communication with "Debbie S." (by email and then by phone!) she helped me get it all straightened out. She was AWEsome to deal with and in todays hustle and bustle, well, it's just hard to find real people anymore especailly on these Internet sites. Great Customer Service Debbie and I really appreciate it. ****** 6 stars !
I needed some help so I called, and called, and called. realistically you have a better chance at winning the powerball. Seriously, they want you to {only} email apparently?. Sad how this great Country has now come down to this and I find this more often than not nowadays. Will be taking my business elseware!!!!
I had orderd an incorrect part andunlike amazon prime, you have to pay for return shipping here. other than that i received good communication via email. will prolly order again in the future.
Dont let the site intimidate y'all. Its easy once you get around where everythings at. You now every little item has its own part number and this comes from the manual then you type this in to the search field box. Thats it, just go by part number and y'all be fine.
GOOD DEAL ON PARTS FOR MY SXS AND SHIPING WAS ONLY A FEW DAYS / I WILL BE BUYING AGAIN AT THIS SITE IN THE FUTRUE
5+ STARS GUYS!!!!
DELAWARE WATER GAP PA.
Had to return 2 parts and it was painless but use email and get a Rma number. My refund came the same day they received it back and a lot of companies play with your money for days, if not more, but not so here. It would be 5 stars if they answered the phones and I didnt have to do email for this.
Do your "Due Diligence" on the parts you will need BEFORE you place your order. What I'm trying to say is a little research goes a long way and ordering parts by the images is NOT RECOMMENDED. Don't ask why we know this, but let's just say we are now schooled very well and know our way around a lot better with a little patience factored into our quick mouse clicking finger! A+ rating will only come from your satisfaction and you getting the correct parts, right? So "YOU" comes before "THEM".
Bill Peeler
Cool order system but you will need to find your part/parts by part number.
This comes from your models parts diagram which if you don't have one they will get you one at no charge, just look for the CONTACT US button in the top middle of their site and it will have a button for parts manuals. YOU will need to know your make and model number for this to happen but once you do this you are golden. Noting it took almost a day for the response so be patient. The parts manual will have a blueprint or visual diagram of your unit showing all the parts broken down individually. This is key. You will then cross reference a ref number to the actual part number on that page or sometimes on a following page. This is all done in a PDF, Very straight forward. Once you have your part number, you type it into the sites search box and it will display along with the price and a order now button. If it is not in stock for any reason, you may not see the add to cart button, so keep this in memory as this can be confusing seeing the part but no way of buying it. Hope this helps others and soon you'll find out how easy it is to find and get your parts. J.A.S.
TIP! If you want your order sent out same day you submit it?
Make sure you have it in no later than 10am Eestern time zone. Earlier the better of course. I found out that the pickup is 11am-ish up to Noon. I now shoot for 8AM and have had great luck with a tracking email within an hour or so. Cheers all.
My husband has me do all the ordering and we have nothing but good to say about Gokartsrus.com LLC. Couple quick stories in my testimonial. We have 4 children and all are almost every day karting "hobbyists". So we as parents use our 2 karts as kind of leverage, like in doing or not doing your chores. I know a lot of parents use cell phones as weight on this subject, but we don't want to take that away as we want or need to communicate with our teenage children. So we found these recreational karts as the best leverage. We keep them in the garage under lock and key with a careful eye when we have someone on "kart probation" Our method seems to work quite well, as a whole day (or more) without riding privilege's just seems to hit their weak spot........okay, back to our review; we had a wrong size gear sprocket on one of our orders, it was confusing as everything is directed to part numbers and not as descriptive references. Anyways it was handled in an efficient manor. Deb is wonderful and I will now only always ask for her if I have another problem. So much Appreciation coming from us~! Sincerely, Daphne Hunter
We acquired the go-cart "bug" while vacationing in Ocean City MD. in 2021 Coming home we found several back yard carts for sale on FB-Marketplace and we jumped right in purchasing 2. We were recommended by the seller to this company as our trusted parts resource and they had the brand parts we would need (VERY Important!). We've only had to place 2 orders so far and all has been exceptionally correct and good. I would only recommend to others "jumping" into this sport to make sure you get machines you can get parts for, yes, this is quite important and hopefully you don't find this out the hard way. Bottom line: We are having a ball, it's a great stress reliever especially after a busy work week, and I can take my frustrations out and they are entirely ridded for the weekend.
you guys rock. my order was perfect and also my requested parts pdf was emailed to me at no charge. nice!!!!!. and to add. this was really good service and they took care of our family needs with these older manco go-cart parts.
I've been buying my parts from here since China re-invented the ATV/Go Kart and have never been disappointed. Prices are the lowest on the net and shipping prices and speed are par. I've had over 15 different vehicles for my grandchildren and ordered parts for all of them, You won't feel disappointed or cheated.
i live across the pond and shipping to the UK has been acceptable but pricey specially when i see the discount chart that the states buyers get like what the f*** mate lets make it more fair!!!!
Super good folks here. I had a return and it was no problem at all but get a RA number from them before you ship back. I use the contact email button and it worked good. Had a response back the next day with address and that RA that you will need to have on the label. I went to my UPS store and they took care of all of this and that was also super easy. Will buy again from here.
Was sent here by American Land Master for some so called obsolete parts. Called first a couple of times and rang busy and voice mail said to email them from a contact link on site. Did that and they responded they had the 2 parts and I ordered through our company Paypal. All was good and parts came in quickly with tracking which was great! We are quite satisfied with this site and service!
Tracking did not show anything, it was blank so I quickly protested the sale. To my disarray, this company emailed me and told me that tracking sometimes doesn't get displayed for awhile and it's not them displaying this info but rather the post office as in my case it looks like my box of parts is being sent postal. So I went into my pay-pal and un-did the dispute. The good news of all this is that it came a day later. So that was pretty snappy service and I feel sorry that I caused an issue and will certainly be more patient next time. My apologies go to Ms. Brenda who had my newbe self straightened out in one email. Whew, and see what scammers do to our online buying confidence???? 5 stars here!
I took about a week to build up my list of parts needed. Ended up being about 20 items, mostly small parts, but!, the total hit the 200 dollar mark so I received free shipping. I also opted for basic shipping and was pleasantly surprised when they shipped the order and it stated it was sent via USPS Priority. Super Cool and the box arrived in only 2 days. Holy shi* you guys are good! Tracking was excellent, detailed, and, I have no worries aboout this company now, whatsoever.
GoKartsRus.com serves our needs for all of our utility vehicles maintenance parts. We highly recommend and have been doing business with them since pre-Covid. Our entire retirement golf community thanks you. A++++
I use to buy parts from amazon and ebay but they are hit and miss now. Also shipping on amazon has gone down hill, both cost and deliver time. My last 2 orders have been from here with surprisingly good results. So I guess mom and pop places like this are making waves amongst the giants LMAO!!! Cheers with a cold beer!!!
Good system here. Another site wanted to sell me my parts manual, I emailed these guys my model number and they returned the email with a free PDF manual (from the factory). Worked perfectly and my order was received today in excellent shape. They have a checklist/packinglist included in the order that a real human that initials and checks each part off. This is my now go to site for parts and will be ordering again in teh future A+ UPDATE//// I see the parst manuals are all online for instant downloading and I don't see where they cost anything: best way I found is to just enter in your Model# into their search box and select it from there. Very nice GKRU!!!!!
We have 4 Landmaster UTV's and found this place to not only have the cheapest prices but also the best order to receiving end service. Rarely do we get a back-order and the follow up has been excellent. We understand that since Covid, things coming from China is a nightmare. These folks do there best to smooth that out, granted sometimes it's a few emails back and forth but always a response and solution from them. Keep up the good work and we are now using you guys exclusively on all of our utility vehicle parts.
These folks are legit. More than 5 orders submitted with every part received and they all look factory new, not the ebay knockoff Chinese ones either. AAA+
Once you have your parts manual it is VERY easy to order the parts that your Utv requires. Looks like a lot of different models available on the menu listing, so I found mine by entering in the model number in the sites search box the same way you find the part that you will need. I then received my order complete as ordered in less than a week and I live in San Clemente CA.
I purchased their OEM 5959 drive belt after trying the amazon ones listed for like 3 for this same price as one here. Let me first tell you that those amazon one's last a couple of good day of riding at best, they end up shredding and pretty fast at that. It's got be the cheap rubber that those chinese belts have or use. HOWEVER, these 5959 belts {from here} are OEM and last 100 times longer! No joke, you'll be switching out those amazon chinese ones all the time, labor and down time is just not worth it, even if you can get 6 of those for the price of just one of these. Nope, no more for me
So beware of those cheap amazon ones where they will give you 3 or even 6 belts for an unbelievable price, but in the end, they are just total junk. Here's a link to the GOOD OEM ones:
https://gokartsrus.com/5959-torque-converter-belt-30s-203589-27-4-oc-203589.html
I usually don't write reviews but will tack on some opinions here!
1. Always have received what I ordered.
2. Never had a mis-charge on any of my statements
3. Never received any Spam or unwanted emails from ordering here.
4. Always have felt satisfied with my call outs or emails to them.
? Not sure there is anything else need to be said. Thank you for being a good company to trade with.
I ordered for Xmas a very large parts order....... I was nervous that it would not come in for Xmas, haaa!...... It came in 4 days total, all complete. My kids will have a great time with this used GOKart. Cheers and many thanks, I will def order again from you guys.
:-)
rt Super glad we found this place and have ordered and received our first order with perfection, all parts correct and personally checked off by a picker or packer. I like the personal touch and will continue to do our utv part business here at Go-Karts R us. Thank you kindly.
This is a good site and easy to get american sportsworks parts. Prices are good plus shipping is extremely quick. Ive ordered several times and figured its about time I gave them some love. Appreciate yas!!!!!!
My order has a back ordered part on it and it took about a month for it to come in. All in all I'm happy as this part was also out at Am Landmasters site. B+
FOLLOW-UP
Parts were received in perfect shape, and condition is new. I wasn't expecting them this fast as I live in Canada, but they shipped my order "UPS Intl. Expedited". Wow Wow WOW~~~~! :) -Elliot
Needed Ignition Key dongle part 16833 and Landmasters was out and suggested this site. Was sitting in my mailbox 2 days later with upgraded super shipping (sry can't remember the name of it but it was fast)...........
Landmaster sent me here for a 17919 CV drive belt as they were sold out. I ordered one today and now/later I see they are out as well, site now states BACK-ORDER. Whew!!!!! Just in the nick of time I guess, and crossing my fingers on this as my UTV isn't going anywhere without this key part. Thank you 'Landmasters' for this tip and Thank you 'Go Karts r us' for this part!!!!!!!!!!
Needed a 17919 drive belt for my UTV for an upcoming trip. I went with the upgraded shipping of Priority. It placed my order on top of the pile and was shipped out that next morning blue label or Usps Priority. Had in my mailbox 2 days later which made my weekend trip and excursion a big success. Thank you very much! -Shep-in-Tex.
Needed 2 heavy duty tie rod ends part number 2-10583 and in googling around this place had the best price. I wasn't expecting also the best service as usually you bow to one you don't get the other, but not so here! I got both the lowest price and the fastest shipping and I selected the cheapest "Best Way" shipping method. Super happy and will continue to buy my Landmaster parts here. Grateful buyer
My Gokarts-R-us company review...
I use to purchase go-cart parts from this company back in the late 90's..... I've since purchased a UTV from Tractor Supply, and, inquiring about some needed maintenance parts they handed me a card with this sites name wrote on it. I thought this sounds familiar as I scratched my head, went home and punched the site up and yepper -do!.... Once I saw the deep purple theme I quickly remembered this is where I got my kids go-carts AND parts. So last Monday, I ordered up a new driven clutch and belt for my Landmaster BD700 and I actually logged in under my email!; Yes, they still had my shipping address info and looking within my account I could still see my past 25 year old orders, wow in a good way!. On my "current" order lol, Everything worked out perfectly. I received my Landmaster parts this AM and all was perfect. Thanks for listening and this Company has been around for a long time and I'd trust them 100%! :) :) :)
We had a part within our order that came in as damaged, contacted this firm and they said snap an image of the part and email them back. I did and the replacement part was sent that same day. Very good communication and customer care after the sale. Much appreciated and Thanks.
nuestro paquete lleg0 a puerto rico puntualmente pero tenemos que pagar costos adicionales para lograrlo. En general, estoy feliz y continuare haciendo negocios aqui.
I recommend this site but not American Landmaster Co. or that companies past names in general (Manco, American Sportworks). The problem is that they don't continue parts for their older models/lines, they drop these foreign made parts in favor of the new models. So 5 stars for this discount parts site, 1 star for Landmasters and that is my review/ average, and that is also based on this site selling those parts from/for this other company. My advice: Support the models you have sold in the past!
Decided to try this company/site after a couple of other "landmaster parts" online ordering disasters: like wrong shipped parts and sometimes even never shipped orders. THIS SITE however has come through with flying colors, maybe 3 or 4 orders in (& delivered) so far and all have been perfect, packed well and shipped to me in a very timely manor. I would definitely recommend this Gokarts-r-us site for all your landmaster parts. Keep up the good work!
We miss their storefront on Rte 14 North I'd take my Cousins there and we'd sit in all the buggies, we even got to take test rides back in the day but later they said insurance nixed that. This place was AWESOME!!! They had everything including a Tru Value hardware. We dearly miss it and the staff was awesome too, we knew Carol Hendrickson personally who was the sales manager there. Now-a-days? I see a HEP Bargain window and door company in there, it looks like a mess from the outside, even worse on the inside. You can tell the new owners just don't care. SAD SAD SAD, and to be honest, this use to be a LANDMARK in Geneva..... Now it's just an eye sorer! :(
Excellent email support. I had ordered a wrong part, contacted them and a week later i had my correct part in hand. I will order again when i need something. Thank you kindly !!!!!!!!
I live in Poland and I receive parcel in 10 days and have to paid duty tax. avoid this company Andrzej
Seller Response:
We're very sorry to hear this. I see UPS Worldwide delivered your order within 6 in-transit-days, but unfortunately, we have no control over the Customs and/or Duties [fees] imposed by the receiving Country.
Impressively they still had my old Manco go-cart parts that I needed!!! These parts a VERY hard to find anymore. Shipping was pricey as I decided to get rush-priority, I received parts in 3 days noting we live in Texas and tracking showed package came out of New York. Very satisfied and we will purchase again when needed. -Terry :)
We acquired a manco big cat minibike, it was free and I can now see why!!
Parts are a real pita to get for this now antiquated model. Nobody and I mean NOBODY has parts for them anymore. But here at gokarts r us we have found some success. It's not a world beater by any means but it is a glimpse of hope. Luckily my husband is a welder and we can fabricate a lot of the parts ourselves, we then inquire, yes by email people, about some part numbers that we can't make. We have had a few surprises where this company has actually found some of these parts for us. I'd say this is over and above service as some have taken a few weeks for them to even research it.
SUPER SPECIAL THANKS TO DEBBIE ]-)
I was hesitant at first, but this site had the best prices so I nervously placed a 650$ order. I didn't receive tracking until the 2nd day later so I contacted them and they responded that this size order may take an additional day to pick and pack. I was feeling a bit better, tracking was emailed then the following day and the order then arrived safely a couple days later all okay. Not sure why I was so paranoid, after all; I did pay thru PayPal so I was covered. All worked out and would recommend this site. Thank you
We order from 'Go karts r us' and have our local small engine shop do the labor. It works out quite well and have always had our order fulfillments met successfully on ALL of our past orders . Will continue to do business here, Thank You! :)
I usually don't write reviews, but I had to chime in and I hope they publish this.
SO.... FIRST up, I passed over this site several times prior because of the name..... I thought this was a Russian company because of the name ending in Rus... usually in email addresses this indicates the email comes from Russia (spam city).
BUT... it's really "Go Karts R us" ===== Like "Toys R us" ===== I feel kinda stupid and if anyone else has or had this assumption I guess we can all share this laugh together. I on the site itself, really good, no spam emails and they are a US based and owned company for clarification. LOL, sorry to this site and company. Wm
We use Landmaster UTVs for multiple chores and they are great. Occasionally they need some maintenance and we have found this place to provide exactly what we need. They have good and reliable email. No phone, well actually they do and we did get them a couple of times but that's rare, so use email or their "Contact us" page whichh is elaborate and quite usefuyl. You can find this on the top of all pages, look for Contact Us in a small yellow box.
Debby took care of me and gave me some tips on how to extend the life of my 4335 centrifugal clutch...... that always seemed to burn out way to early!. I think I will be good to go for much longer periods now and appreciate the insider tips.
I used email and had a response for all my inquiries. I did try phone first but soon found out that this was a tall task, Kinda tha norm anymore I suppose, and I understand to get the lowest prices you nix a few things here or there to accomplish. So my order went smoothly but I did have a back order part on it as apparently I didn't place the order quick enough after I emailed, kind my fault I guess and they did say to me that some of the parts I asked about were getting low on inventory. Oh well, so now I wait for the b/o to come in I guess, at least they sent the other 3 parts and they came in fine.
I use to order these 5959 drive belts on amazon but they would not last at all. Tried this companies 5959 and seem MUCH better and it's been on now over a month and still going strong. I love amazon but sometimes sellers try to push the cheap stuff on it which amazon has no control or probably even has an idea that they are so cheaply made. My 1 star on Amazon is a 5 star here!
I have an old Manco Aerforce Go-Cart. It's hard to get parts for this and I find the best way is to email this company prior and they can let you know if the part is actually in stock. Oh, and you will need to talk part# with them, they will not know or respond to the parts description, I guess that's too much of a possible error thing so they talk part number only. Good Luck.
Ordered 14850 parking brake cable agreed to as noted back ordered in november and just arrived end of february. It said it was coming from china and it would be a lengthy wait and it was but nobody else had this cable either. So all good and thank you for the tracking which I was pleasantly surprised when that dropped in my mailbox.
Its VERY important that you order FROM the correct part manual for YOUR machine (its all done by model number of your unit/kart/atv/utv etc.. Otherwise....... you will get incorrect parts, period. After reading through these reviews, I see and hear about getting/receiving incorrect parts, well, this would not be the case if they (you?) use the correct method of finding and ordering your parts. I laugh when I read "they sent me the wrong part!" when generally it is more like "I ORDERED THE WRONG PART!". There is a difference people and if it's the fault of the company, they will pay the return shipping, so stop crying about the fact that they do not pay for return shipping. They do...... if it's there fault!. So if "You" order the incorrect part and yes, it's on you to return it as it should be. Let's get this straight people! ????
They have some parts that start with C that are not listed on their site. Contact them with your C numbered part and they might come through for you. They did for me and more than once now. Thank you folks.
These guys are good, I had contacted them on an issue and had it resolved after a couple of emails. I placed my order and it came in like yesterday and it looks like I have the correct part, so says my Son anyways. I will bookmark Go-Karts 'R' us Thanks a bunch! :)
JUST placed an order and I see an email came in for tracking 5 minutes later! It didnt show the actual movement until later that day but very cool people!
I ordered a brake caliper that wasn't the correct one, Debbie helped me get my correct parts manual for my go-cart {this is key!!!} and she gave me a return code on the wrong part. Long story short; everything is correct and the process was easy enough. Also note, you do have to pay for the return shipping. Good customer service and I will be back when I need more parts.
We use an UTV by American Landmasters at our races for debris recovery and have always had problems with a good reliable (constant!) source for parts. Not anymore, this is bookmarked as our only spot to purchase these hard to find parts. Much appreciated people!
Highly recommend this site for side-by-side UTV parts. They are genuine new replacement parts. Our shipments have been really quick and they seem to do same day shipping which is really nice as some companies don't do anything with your order for like 2 or 3 days. So we are quite satisfied buying here and would recommend. Thank you.
We took in a manco gocart that had severe damage and required us to fabricate a lot of the metal substructure and parts within. we found this site to supply us parts that could not be found anywhere else. they work with you via email which is best for us and we will now accept other older manco carts with this valuable resource. thank you sincerely Josh McD
ordered a bunch of parts for my kids american express go cart. apparently it is old and not many have parts for it anymore. i have found a few here. i also signed up for the forum and get some advice that way. would highly recommend this and here is the link https://gokartsrus.com/go-kart_forum
I'm a dealer in the grand state of Texas and service mostly 4x4's, UTV's and SxS's. I purchase in bulk with large orders, and, I would like to remind or tell others that this company has a quantity buyers program to save you even more $$. We use it all the time but its kind of buried on their site (maybe on purpose lol?) ....Not sure if this reviews submission will let me paste a link or not but here it goes...
https://gokartsrus.com/quantity-buyers-program
We signed up for the Quantity buyers club and use it for our members group purchases. That in combination with their already lower than normal prices make this a no brainer for us. Our almost Monthly order is always received in a timely manor as well. Shout out to Debbie S., she is the shipping supervisor (or manager?) and takes really good care of us, tracking is always emailed and with a link option to get text messages of the shipping-delivery progress. -Kacey McDonald.
Needed a part and found out with parts diagram it was a Y00047 and they had one which by the way I found out these parts were near extinction. Apparently this co. still has some of these older Y numbered parts and Kevin was super helpful in getting my diagram which without this I would be lost. Happy happy :-)
I always question sites that may not be legit. My wife calls me Mr. Negative lol, but I have found Gokartsrus.com to be on the up n up and my first order was a success. No complaints so far and will buy again when I need some more Manco kart parts.
We have several American Landmasters UTV SXS's for our hunting camp and require maintenance and replacement parts quite often. This GoKarts R us site has always provided us to what we have needed and at discounted prices to boot!. Noting; only once did I have a "Backorder" and that part arrived about a week later. I would highly recommend this site for your Utility + SXS Vehicle parts. Sincerely, Jon (Prop & Buildings Maint.) Bucks-A-Plenty F&R Northbend PA.
They do not take purchase orders as payment so that was a snag for me, as I purchase for a BOCES School and we use PO's billed to our District. I finally got clearance to use a Credit Card and the order was shipped the next day. So overall I will reorder as these are the lowest prices and my supervisor will approve that every time.
I ordered quite a large order on Monday morning 7.03.23, was delivered Thursday morning 7.06.23 and that encapsulated the July 4th holiday. My emailed Tracking was followed and was accurate as well. I think I found a new utility vehicle parts home! > Lake George New York `
I ordered about 15 different parts with 1 showing back ordered. I contacted them and found out it will show up in a week. All in all Im happy and will buy my Sportworks parts here again and appreciate the reliable service this company has provided me.
My son needed a drive belt part 20017 for his 4 wheeler. I found it at gokarts-r-us and it took less than a week to arrive. Will order from here again when need be. Thankyou
Once I found my parts manual on the site, it was a breeze to pick out my parts needed. I had to email them first as I did not know how or where to find them, but they responded back with a free downloadable link to my buggies manual. NOTE!: You will need to know your model number of you machine, after my initial emailing, I found out there was like 20 "revisions" of the model by name, so I had to go back to look at my Buggy (physically) and found the name plate along with the (worthless) serial number. I say worthless on teh serial number because apparently the Manufacturer never logged this number to cross it with the actual model! (hmmm?)
Anyways, all said and done it was a very easy process. Go Karts-R-us had the best pricing, and they shipped all my parts to my house within a week easily. So good experience all around, just know your numbers! lol. That is your Buggies model number, then with the help of your parts manual (which has like a blueprint image of your buggy parts/areas) you will be able to key in all your part numbers and set the quantities of each. Oh yeah, key-in meaning I use the search box with the part# entered, I'm sure there's other ways but this is quick and easy.
I hope this may help some people in the future. Happy trails, and I'm off going mudding! :)
-Jon C.
We have an American Landmasters UTV BD700 and use this site exclusively for maintenance parts. Never an issue and I'd highly recommend for your Land master part needs.
I purchased a gocart from a roadside garage sale here in Muskegon MI. Here's my THOUGHTS...........
-Thought buying parts wouldn't be that difficult. Ha!
-Thought my $25 cart was a bargain. Ha!
-Thought my grandson would be riding this by his Birthday. Ha!
So let me explain some more. It seems each manufacturer makes 'their' parts proprietary, meaning you pretty much have to buy their parts, some/few parts are more generic and fit many Makes or models. Anywho, I contacted this site and after a few emails we figured out that I actually had a brand (Manco) that they service or have parts for. Then next up is the age of the gocart as it seems some parts are AWOL and are not being restocked, stated because the Manufacturer is long gone. It's a minor headache but I'm on my way [FINALLY] and special thanks to the team here at Gokartsrus.com with A+ help and I will be ordering again soon.
Get your part number and from the correct parts manual!..... otherwise you'll be guessing on parts and return shipping is not free!......and yes, I learned the hard way ;)
Went up to Canada for a SxS rumble, had a slight mishap with a tree that wouldnt move out of our way lol. I ordered the parts thru the lodges wifi as we airplane mode there, worked but was slightly nervous and I wanted to get rid of the embarrassment quickly, The parts were sitting there at my Michigan home/doorstep when I pulled in the driveway. I will use this site again and TY!
Got my initial order up to $200+ and shipping was $0 or free. It took 5 days total and loca is SE Texas. Will be purchasing again from here, they seem like trust worthy folks.
Go-Karts-R-Us has always come through for us and every email was answered. Service and shipping is excellent and we have received parts from both Waterloo NY. and Ft Wayne IN. all in very timely manors with good packing habits. We will continue to do business here. Thank You.
Don't be dazzled by all the "glitter" on the site. You simply type in your desired part number into the sites search box and if it is still available it will come up. Sometimes you will see a "DISCONTINUED" displayed but, it may still be available, you need to look for a "Add to Cart" button, then you're good to go. If no Cart button then the part is gone and you need to start your google process. We've had pretty good luck here and with my husband that keeps picking up these roadside deals, I'm in charge of ordering the parts on "HIS" repurposing and rebuilding kart projects. I highly recommend this site and they've never let us down.
this is the place for cheap manco gocart parts. no phone call backs so its only 4 stars, u have to use email only. still very happy with my past 4 or 5 orders. thanks guys.
You can do a return thru your portal and no need to contact them first. Of course you'll have to make an account here but everything seems very straight forward and I have found the return factor to be quite easy as long as you have made an account and not selected to checkout as a guest. Enjoy your day.
EASY PEASY! GET YOUR PART NUMBER AND IF YOU DONT HAVE YOUR PARTS DIAGRAM, ASK IN THE CONTACT TAB. SUBMIT ALL YOUR PARTS NEEDED AND SIT BACK, YOUR ORDER WILL ARRIVE IN A FEW DAYS. PEACE OUT!!!
Talked w Ken, took a few phone calls (busy---busy) but I finally got somebody, and I believe he's one of bigs there. Totally took care of my return and set me up with the correct part pdf manual so I could pull the correct parts. Super easy now......... THANK YOU KEN! :-)
Oh BTW- he said best time to call is in the morning before all the kids get on their phones,, apparently they constantly bug them for stuff like bigger wheels and faster motors which I'm guessing for their gocarts?
-Tess
I usually don't take the time to write reviews, but I felt my multiple orders placed here in the past deserve some attention. My story; I have 3 teenage boys (probably enough said right?) and my wife and I started go-cart projects for each one, building (or rebuilding) these carts has been a chore but a worthwhile one. I'd say the "building" was just as much as character within each of my Sons. Every day research was done and incorporated within our now taken over 1/2 of our 2 car garage. We live in the (Country) burbs in North Texas, and have a hard packed almost desert like land to ride together within reach of our backyard, so I figured this family project would be fun and fit us perfectly!.
And... It was!
But ....... very challenging and at times with not only the now poor or low source for some imported components, but also the discontinued (by the manufacturer) challenges. This is where Debbie and Brenda from 'Go-Karts R us' helped us out immensely. They went well over and above to try to find us some of our missing parts. My wife was amazed at how this company attended to our needs and seemed truly involved in our project, our emails were always answered back if not that same day, the very next morning. So my typing inspiration was actually my wife's fault, and I thought I should share our story, albeit a bit chopped up because in reality there is so much to talk about in so little time.
I made my account here on our very first order, and can trace my orders on the logged in panel, I have 26 orders to date and everyone of them has been exactly what I ordered and needed. Once; I over ordered on some bearings, but instead of returning them (which I could of easily) I kept them for spares as they matched up on 2 of our machines. My story continues but I'll spare you the rest, but I want to give both Brenda and Debbie at this Company KUDOS! Thank you so much!
It hit 102 degrees today so I stayed inside and filled out a 267$ American Landmaster parts order here. Upon Checkout, I was very happy to see that Shipping was 0$. AND!, these were also the lowest prices on google. Cant beat that combo and you have a new customer for life! Appreciate Yas, stay KOOOOL! -Jason
American Landmasters gave me their phone number but they never picked up. I then emailed them for this part and they got back to me the next day saying they could ship me the part out that same day as long as they had my order by 10am, noting a part that Landmaster was out of and said they were never getting back in. So I hopped right on it and the transaction was quick enough and I will likely buy again here, I just won't waste my time with the phone calls.
Talked with a Deb and she helped me get my part manual (L7 4x4) and I was off and running. My shopping cart soon was over 200 bucks an I receive free shipping. Will continue here thanks.
My transaction ended up going smoothly. I didn't receive a order confirmation email and I was a bit worried. A day later I received an email for tracking and all was well. Thank you fine folks!
Tracking showed what was in the shipped order, but it was not showing a part I ordered: Drive Belt Part# 17919. Email was returned after inquiry and found out that the belt would ship later because of some back order. I now have the order minus the drive belt which they tell me should be in a week or so. Good Communication. Will be purchasing again from Go Karts "R" us and I like their detailed tracking, is a plus IMHO.
Im sure glad to have found this company and saving some cash is not a bad thing. So far so good but I have only one order placed so far but it came quickly and was packaged well. Paul
I ordered a drive belt part 5959 from an amazon supplier, price was very low but it did last not my kids go cart even 1 week. Then I found this site with a review that popped up on google from a customer here saying that these are the real deal and not the cheap rubber ones. Well so far I may have to concur, the Oem belt from here has been on since March and still looks good. Moral to this story is sometimes you get what you pay for and there is a cheap knockoff out there that IMHO is not worth the time to change out so frequently. Here is the link on the good one that I purchased from
I googled 9599-2 Brake Rod and came up with this site but no purchasable listing. I called then finally emailed them and they said they had one! F**k'n A Baby!
HOLY S**T!! They were open today! (and its Monday July 3rd). Talked w Ken and he had part# 2-55062 which EVERYONE ELSE is out of! My order is in, I already have tracking and I'm super happy.
Got ahold of KJ and discussed getting some discounted Y000 parts. He took care of me professionally and his emails were prompt. I will be a customer here for life. Thank you and Merry Christmas!!!! -Carlo-
needed rack and pinion for my utility vehicle and it came 3 days later
https://gokartsrus.com/18051-rack-pinion-steering-9475m-2-10521.html
super grateful cheers, samuel
Watch out for some parts that the image may say "Free Shipping" BUT!!!!, there is a so called "Adder" (apparently due to the weight or size of the item). It's kind of misleading but in searching other sites for the same part, they actually still have the best price. 1 Star for misleading text + 5 Stars for best price equals 3 stars. Sorry folks.
My advice would be to email them as to get thru on the phone is quite rare. Noting I have gotten ahold of them and it's usually in the mornings before they get hammered by phone calls, and from what I understand it's the YOUTH that's tying up the lines. Anyways if you're lucky enough you may get Brenda or Deb, but usually it's email as in my history it's just the easiest contact with GKRU. With that said, I have always had my questions answered or at least given a direction to go in. I have not placed an order yet so I can't comment on that but I'm building up an order so I can reach the free shipping mark of 200 dollars. Hope this may help others and have a blessed day.
So I am rebuilding the brake system on a 2005 Brister Chuck Wagon for a buddy of mine. Even though there are items I recently ordered on back order, and after a phone call about the issue, they are still willing to try and get it sorted out for me. So even with this minor inconvenience I would still say that this is the site to go to. The prices cant be beat and the customer service is excellent!
1 of the parts on my order was out and back ordered. Wish I knew this ahead of ordering and I could of made adjustments to and for my needs. Other than that, everything was great and I prolly will still by here again
Everything I needed for my American Sportsworks BD200 small utility vehicle was found easily by putting in my part number in their Search box. If you don't have the required parts manual for your model, you can email them and they will get you it for no charge. I would highly recommend GoKarts R us LLC
They sold out of my $186 part and contacted me after saying that they can't get it restocked (from China) now for possibly a few Months!!!.
I know Covid has fubared the China shipping, and understand that as I do watch the news, but really? It's just not acceptable in this day and age to have to wait "several months". I did get an immediate full refund, but I'd avoid these guys !!!!!
I needed an extra part on my order but it was to late as it already shipped. Guess that is the one downfall or disappointment of having a very fast shipper. I have this site bookmarked for future purchases for my Landmaster side-by-side utv.
Getting the Utv's ready for hunting season is my responsibility and I turn to GKRU every Oct/Nov for 3 17919 torque converter drive belt along with a fuel and oil filters ALL with FREE SHIPPING!!!. It's easy enough and the guys think I've done mega hours of maintenance work..I always find a bottle of Makers Mark sitting next to my locker and my dues are zilch. So yes, I really kike being "the man" when it comes to keeping these landmaster machines in tip top shape. Customer for life here!!.
If you checkout as a guest and need to return a part you need to email them cuz you won't have an account to pull up the order that has the part on it you need to return. I have since made an account and I can now do a return right from it so I think its wise but your choice people. Jus my 2 cents.
Mr. Google found me this site as I needed a "2-20807 : Dana, Differential Assm 012da120x". It was back ordered everywhere!, but I called them at 315.670.1410. and received a recording to email them instead, okay I thought, this is now the norm on how things get done in America. So I received an email back on this availability and they said they had just one left. Would of been quicker with a phone call hence my deduction of 1 star in my review. So, I quickly created my account (note: I could of checked out as a guest but I wanted an audit trail of the order), and purchased this fairly expensive part at $459 with free shipping :) on Fri 8/18/23 and I received tracking thsi morning (SATURDAY 8/19). Super cool people!!!! and I will continue to get our landmaster utility vehicle parts from you. Bill Dawning
Needed 89032 part for Manco Talon ATV. Surprisingly they had it and shipped it to me after I contacted them but couldn't take order over phone so used the website and it worked just fine. Sweet!
shipping is expensive if you need a small priced part, so my tip would be to add a little more to your order and then the cost of shipping will be an afterthought! -Roger Cunningham __________________ SELLER RESPONSE:
Last week I order about 15 parts! VERY Smooth transaction and parts were here in less than a week. Will be buying again when I need more Manco parts. PS; We have a Manco HELIX Gocart model 6150 and we purchased it in ruff shape about a year ago. My kids love it and they've only (so far) sat on it in the garage!!! Very excited (all 4 of us) to get her going. :) :) :) :)
American Landmasters was out of a part and they recommended this site. To my pleasant surprise I now order everything at GKRU and I save a little money by doing so! Win-Win baby!!!!!!!
I order from here on a regular basis. Never a problem, good communication and prompt shipping. Highly recommend and will continue to get my Side-by-Side parts here :=)
I use the Priority shipping method and receive my parts complete in 3 days from day I order. So I guess 2 days in transit and I'm happy with this service granted it is an upsell.
We get our UTV parts here and they seem to be very attentive and our emails are always answered. I recommend this site to others needing Land masters parts.
American Landmasters sent us here for a Utility Vehicle part that they were out of: Master Brake Cylinder 2-20870. Bingo, was purchased and shipped from NY on the same day then received 3 days later in SC. Most excellent folks! 10 stars!
Good site, purchased lots of parts from their old site. Never any problems and best prices around. Will continue to get my grandchildrens go cart parts here.
ordering parts were simple enough. you just need the part numbers which come from your part manual. this site also provided that for my sons manco model 6250 with a free download. i would recommend this site 100%.
Dealt with Debbie on a part return, was actually pretty easy!, maybe not quite as slick as amazon but no complaints! Will purchase here again. THANKYOU!
ONLY and i mean ONLY! folks who had this part# 12353 Ignition Switch. I ordered it on a weekend and it was delivered that tuesday. I did upgrade my shipping to expedited which was only 3.00 more. I am super happy so far!!!
I made an account here like10 years ago and I still have all my orders listed in my account. Its amazing to see how I went from small go-kart parts to my now larger SXS parts. No complaints whatsoever but wish they got into the E-Bikes and parts however. hint hint?
I Understand to have these discounted prices that you lose out on the phone answering personnel, I guess i will opt for the higher prices so I can talk with someone.
I called and talked with a guy about needing a tie rod form my manco 415 gocart. He would not tell me the part I needed and made me download a schematic to pick parts saying they support 1 gazillion models and he personally doesn't know blah blah blah about every model including mine. I then found the tierod, called back again asking if this is the part or do I need another different part? A woman picked up this time and she was as generic as the first guy, they will not commit to ANYTHING!. Maybe its that there afraid they would be responsible if the part isnt correct and theyd be responsible and have to pay for the return? hmmmm may be so. Well its all on me as they will go on to tell you that the machine is front of you (ME) and not them and that I can see visually what part is needed, they cant. It just sucks (democrats) that you cant geta answer to a simple question. This Country has gone to Sh*t but will soon change!!! MAGA 24
My parts arrived fast with easy tracking and I optioned for texts and it was flawless. Will buy again when needed, but hopefully that is not for a long time as this last order was over 200, the good news was that I received free shipping on the order. So my tip would be.... save up enough parts to checkout with a large enough dollar amount that you get the free shipping. Granted some parts are big and heavy and can endure a add on to this but that is understandable.
My past orders have come in fairly quickly, most are tracked out of New York (where this Company is located) and a couple came from Indiana. We are in Southern Mississippi but seems to be no issue at all. Tracking is emailed and you have an option to click a link for SMS (text msgs) tracking which I always use as I want the receptionists to know of the arrival day. Thank you kindly and hope to continue to do business here. -JP Facilities Management
I like that you can now instant down-load your parts manuals, before you had to checkout with a purchase ($0) to get them, much easier now, good job to your IT dept. Talking with Debbie on the phone, which by the way is NOT so easy as they don't tender to the phone very much, but she was super HELPFUL and NICE! So 5 stars but ...... due to the hard to get ahold on the phone gets them down to 4 stars. Their email reply is excellent btw, and Debbie said that this is your best contact way, and this helps to offset the lower prices, She also mentioned that they could hire 20 employees just to answer phones but the offset tp pay this would be retail pricing. NOPE, we're good, email works but I wouldn't mind once in awhile talking to a real person. Cheers
Jim Chandler - Katy (Houston) TX
These guys have been around for ages.
I first dealt with them in the early to mid 90's when we lived in central New York/ Fairport, and while driving down on a pleasant Saturday to visit Watkins Glen Park, we saw a store that had a bunch of little cars displayed out front of this store. The more we toured or hiked the Glen, the more my wife and I said that we have to go back there and buy one of those mini cars. I remember our daughter was so excited, after our hike up the Glenn we stopped at a Pizza Hut and all I remember was how excited we all were, unfortunately... we should of passed on the pizza as the mini-car company (these guys) were closed by the time we got back up to Geneva. Talk about going from a hiking high, down to a deflating and very low disappointment, UGH!!!
Well, WE did return on Monday as Sunday they were closed., I just remember how they were real genuine people, they also have or had an ACE hardware store and attached was a factory plant of some sorts...... if I remember correctly. A few years pass and I found their website, and occasionally bought parts and stuff from them, online. This was back in the days that you used dial-up and America Online LOL. Super glad to see them still alive and well, but I do now see Waterloo as their address?. hmmm? I (we) no longer have that Mini Car but it served us well and for my daughters entire teenage years. It finally found the curbside sale in front of our house, and I remember telling the older gent who bought it to go to this site for parts. So that's our story, probably not a site review, sorry, I just had to tell this story.
Wrapping up this now long story, SORRY!, and about 30 years later?, I stumbled across this site {again} last night and brought back all the memories. When we revisit the in-laws who are still in the Rochester area, I want to trek that route again to Watkins G. and a must do stop at their store..... because as I remember it was just SOOOOO freeqing cool and interesting and they had just about EVERYTHING you could imagine.
Brandon
2-20870 Brake Cylinder was sold out at Landmaster.com so they sent me here. I tried calling but no answer: 1315.670.1410 so I figured I just wing it and order anyways. Surprise, It came in 4 days and Im happy.
I placed an order using the no rush cost. Received my order in a timely manner. Everything worked great. Thank You My pup is running better than ever. Elaine
Mes pièces ont été livrées au Québec comme demandé, mais j'ai dû payer plus pour l'expédition. Dans l'ensemble, je recommande pour les pièces American Sportworks
I found this site via google and they were the only ones who had part 10196H brake:
https://gokartsrus.com/discontinued-parts-or-soon-to-be/discontinued-part-starts-with-1xxx/10196h-packaged-brake-pads-carlisle-caliper.html
Ordered about a half dozen times here at GKRU with very good success. My orders were all correct and received in "better than expected" delivery times. Cheers mates and 5+ stars!
my parts look better than new and not like the ones from amazon resellers. i think they have knockoffs to have lower price but not worth it. buy here and get better sturdy parts that will last
[site admin; please pin this important tip!?]
I finally got through on the phone and talked to Ms Brenda. She says/states that your BEST TIME TO CALL THEM IS/ AROUND 10AM (Eastern). Seems that the teenagers wake up after that and overwhelm the phone lines, and they only have 3 or 4 on-duty that take calls. She also explained that their Company cannot hire 20 or so to field calls .....as it would have to reflect in the pricing and wholesale cannot absorb that kind of service. Totally understand (now). Hopefully this will get pinned to the top of the comments. Thank you kindly.
We placed a large order last week and it showed up today noting everything was correct. I really like the packing lists they provide within the box of parts, it is hand picked AND checked-off line by line. Quality Control seems awesome _Ted
My kids hobbies always bring me in and involved especially when it costs money. This site is the cheapest on Landmaster parts and we had a return once on a drive shaft part, it was big and heavy and cost me 34 bucks to return. So be careful of what you order but this company is very good at taking care of you. Returns is always a concern so be careful and get the right part the first time :-)
I inquired about a discount for those who have served and was directed to a sign up page. Had this cleared and setup the very next day, very easy experience doing this, the hardest was an image of my VA picture ID card which was no biggie at all. Thanks for the extra discount, will do all my SXS part business here now. 5+stars.
Just placed an order with a gross lot of 9514 roller chains and shipping was only $6.00. These are heavy so this is a real deal for sure. Appreciate the inexpensive parts and shipping; where some sites seem to stick it to ya. 5 stars!
My son needed this bearing really fast and I googled it and found this site to be the cheapest. I opted for 1 step up shipping and it came in a few days. He's now happy and so am I.
https://gokartsrus.com/14146-bearing-6204z.html
Thank you so much
I got my credit card billed through pay pal. I guess that's okay, I just didn't know that was coming and was going to dispute it until I remembered this order. Other than that A+++
No complaints whatsoever. My daughter even emailed them for a supposedly discontinued part and they found one at one of their service shops, had it within a weeks time and it was a new part at that~!. We will continue to do business here and I highly recommend this Company.
My order was over $200.00 so i got free shipping... well supposedly?. I guess one of the parts "driven pulley part# 16541" that incurred a shipping add-on (or some wording like that). So not so free after all. Still happy and better deal than anywhere else. Will purchase again when need be.
I followed another review and called them at 10am eastern. Worked like a charm, talked with Brenda and she got me to where I needed to be and went back to the site. $100 worth of parts ordered thru Paypal, which is what I like to pay with :)
Looks like they work hand in hand with American Landmaster. I order from both sites actually but this GKRU site has slightly better pricing on their parts so I now look here first. Noting some shipments ordered from here will actually come from Landmaster in Indiana, but most have shipped from New York? so this looks like the main shipping warehouse for them, either way it's prompt service. And now maybe 5 or 6 orders in so far they have never disappointed me and I will continue my utv parts trade here with zero worries. Appreciate you kindly and to note I live in Frederick Maryland.
Parts arrived quickly, I opted for Priority Shipping, it wasn't cheap but I needed this clutch for the weekend ride with my SXS bud's. Emailed (Brenda?) and she put my order on top of the list and it shipped out the next morning 2nd day air :)
-Darb
We have 2 Karts and rely on good quality parts. These are actually better parts than the ones that are being replaced so we are extremly happy and will continue our business with this company. Appreciate you guys :)
Only place i could find for the 1430 Inner tubes and so i purchased 4 of them. They came in quickly and my grandson is happy and I now have a couple backups in my garage. Will be a customer from now on thanks A+
I opted for rush shipment via the priority shipping. Was worth the high cost (for me at least) as I got my parts in a couple of days and I live in far out 'Zona. Tracking was great and it showed it coming from New York. So not to shabby at all. Highly recommend.
all-in-one parts source!! found our side by side parts manual within this site and ordered the parts needed. about as straight forward as it gets. bookmarked and i will buy again, thanks!! BOB JR
We own a small engine shop that repairs all kinds of gas powered equipment. This is our only go to site that provides us not only great service but prices that let us stay competitive. Much appreciated here in SE Pennsylvania.
Whether its a small part or our large Spring order, they always come through for us, or at least an answer....... Some off these Manco parts are becoming hard to find. As I understand it they do not make a lot of these parts anymore. Disappointing but certainly not this companies fault and they have always done there best to accommodate my inquiries. I also use the Forum now, I get some responses on there that help and sometimes have found some parts posted that were not on this site. So I highly recommend this maybe as a last resort if you can't find your part? I'll post a link to that forum and good luck everyone!
My Son hands me a list and says order these Mom, like ASAP! I had no idea where to start! I called American landmasters and they gave me this site as they said a few of the parts we needed were now "obsolete" ?. I called here and the woman said to email them the part numbers and they would research them to see if they could still get any or all of them. Well, they came through on all but one (that they said it was last sold 6 years ago, yikes!). I received the order and all looks great, Billy has the parts installed and has already given me another list. Ugh! Here I go again, but it's easy and shipping is very quick. I would definately use them again, and, I am right now after this review. Thank you, Sue W.
customer service is pretty much done via email but they dont ghost you ever. all my questions do get answered and i will continue to get my am. sportworks parts from here. ride safe people.
Needed part 2-70019 for an upcoming weekend UTV outing. Emailed them to assure they had one and if it would arrive on time. They gave me an estimated date which ended up being accurate but would not give me a guaranteed delivery, well at least not at that price point for shipping which I guess is understandable. 4 out of 5 for me.
No problems whatsoever with this parts supplier. They come through and on a couple of times I was contacted about a part that would be coming a few days later. All good, and that communication is relevant to a good relationship with us buyers. A++
I am rebuilding an old manco silver fox go cart for my kids. This place has been super helpful and have provided me with most of the parts I was needing. Note that this model has been discontinued for quite some time and parts are just super hard to find for it. I would say if you are having a manco cart project, this is a great place to be. Thanks for listening and keeping my gocart project alive.
Our family rides primarily in the western Texas dunes and we just happen to need parts quite often, at least it seems like it anyways. My husband and 2 Sons are the aggressive ones with all that jumping stuff and it takes it's toll. We usually have a broken link arm or at least a snapped tie rod on every weekend adventure. This Go Karts R us site ahs always taken care of our needs. I or we have 2 Landmaster Utv buggies. Our parts manuals PDF is on my homepage for quick reference. Once you get the hang of it, picking a part that is broken comes naturally. At first I was a bit hesitant, and, I did order a few wrong parts in the past in which this company took care of with refunds minus a restocking fee. This seems to be the norm in this industry and I understand this or these parts are not "over the counter department store items" LOL. I think I ripped that off of one of their customer service statements.
I will continue all my landmaster parts business here and appreciate Brenda for lots and LOTS of help = 5+ STARS!
Landmaster was out of this part 19331-R Brake Pads Service Kit and recommended this "Go-carts r us" site. GREAT CALL! They had the Brake Pad Kit and was shipped to me that same week. I also saved a few bucks by buying here, so double bonus!! 6 starz!
We purchased 2 Landmaster UTV's for use around our dairy farm in 2020. We now required some parts here in 2023, not complaining at all!. So googling around, I found this place and just placed our second order in 2 Mos. The system is easy, but you will need your part manual because you pick parts by part#. We had our manuals as the 2 models are identical and we retained the paperwork, but I also see you can download them here as well. Very nice folks, also to note!..... we used the quantity buyers program on both orders and saved even more money. This is a hidden gem!; look up to the top of their page for and "Info" button, then scroll to "Quantity Buyers Program". Very satisfied and we will continue to get all of our Landmaster Utility vehicle parts here. Thank you folks! Ron Jr.
Slow site, but after the wait, one of the best i've ever seen. Really good job, but put a little pep in your step!?
I just placed my first order for a 5959 drive belt, we'll see how it goes!
and remember.... Jay, Eee, Tee, Essssss
JETS, JETS JETS!
Sourcing parts here is extremely easy and they have a guide to get you started here....
https://gokartsrus.com/media/wysiwyg/Slider_Linked_Images/Info_Purchasing-Manuals_HELP_1920w.jpg
Once we found the name plate it was a piece of cake and my only advice then or after that is to refer to parts by the number and not name of the part itself mainly to lesson the confusion. I would grade this company an A- as overall it is quite good and prices seem to be competitive.
This is our pretty much exclusive place to get our Manco go karts parts. We don't do alot of them anymore but we have always had good service from GKRU. So zero complaints and Brenda has been very good with our company's needs on a very timely basis. 5 stars all the way.
Thanks Jason for the link on the quantity discount. Its going to get used by me but now I have to save my parts-list for one big order to get the extra savings. No biggie, Im not a dealer but I do work on a few units during the year. Thanks again for the tip, PS; it's not for the small order guy but I do see it being valuable to me in the future. Bravo!!!!
I try to place a order over phone but that was a big no :( they said insecure way now with them having or knowing my credit card information so I have to place order on the website but i dont wanna do that, It would of been so much easier to just take my order but I guess they don't see it that way
Consumer note/tip!!
Get your order up to 200 dollars and the shipping costs will disappear like magic. Works great and if you have a heavy or large size wise part it may incur a shipping add on. I have experienced this a couple of times but understand the issue of the part not being able to absorb the cost on the shipping, so it has to have this tacked on. Just thought I should Clarify this up. Great site and people to work with, highly recommend them.
I FINALLY GOT THRU ON PHONE N TALKED W DEBBIE ABOUT A RETURN. SHE WAS VERY PLEASANT AND DIRECTED ME TO GET A RMA# WHICH WAS ACTUALLY EASY IN THE END. IF YOU MADE AN ACCOUNT YOU SIMPLY LOGIN AND GO TO RMA LINK THEN SELECT THE ORDER AND THE PART YOU NEED TO RETURN. IF YOU DON'T CREAT AN ACCOUNT AND ORDER AS GUEST, YOU WILL NEED TO EMAIL THEM WITH YOUR ORDER NUMBER AND THE PART YOU WISH TO RETURN..........THE NEXT DAY YOU GET AN AUTHORIZATION TO PUT ON THE SHIPPING LABEL. MY RETURN WAS THEN RECEIVED BY THEM AND CREDITED (ACTUALLY REFUNDED) THE SAME DAY THEY RECEIVED IT. I REORDERED THE PART I NEEDED AND ALL IS GOOD. SPECIAL THANSK TO DEBBIE! -SUSIE T.
GOT MY PART NUMBERS AND ORDERD 16 DIFF PARTS. WAS PRETTY EASY AFTER I KNEW WHAT TO DO. I CAN SEE WHERE NOOB'S WILL HAVE ISSUES. LOOK IN THE TOP BAR FOR AN INFO TAB AND CLICK PARTS HELP. YOU CAN THANK ME LATER ;)
Email them if you don't find the part# in there site lookup!
I needed a Part# 4325H (Hex Axle) for a very old Manco Go-Cart, it wasn't published on their site. I contacted them on a whim and to my surprise they had one from some old inventory they purchased from a dealer who they bought out. I received the 4325H hex axle within a week and it looks perfect. Thanks guys!!!
You cant go wrong here, I had a part on a very large order that was no longer available, I received notice and the refund the very next day. Also was a suggestion on where to find this older part. Cool n TY people!!!!
i submitted at least a dozen orders with go-karts r us in the last year. Ive been rebuilding an old manco 415 gokart and Ive never been disappointed, a couple of orders they actually shipped priority and i didnt even opt for that. Good service and im super happy with this site. JLO
REALLY GOOD SITE.... "AFTER YOU FIGURE IT OUT!"
I CAN NOW ORDER PARTS IN SECONDS. THIS IS MY GOTO PARTS SOURCE FOR MY GRANDSONS SPORT WORKS CARBIDE GOCART. HE TAKES ME FOR RIDES AND SCARES THE **** OUT OF ME! BUT IT'S REALLY FUN SO I FUND IT FOR HIM!
We order some hard to get fasteners from here, seems like go-carts use them and we have always been satisfied with the site ordering, speed of delivery and packaging. Not much else to say. A+
Superior contact, but all thru email as I understand to keep part prices and costs down {to uphold these discounted prices}... that's what they have to do!..... Totally understand, and their email is great, my responses have all been within the 24hrs {that they claim as maximum response time}. So my order story is short, but no real quick lol: I placed an order on Sunday morning, then found I needed a couple more parts and placed another order after that original one. Sent them an email of this and asked if I could get a discounted shipping cost on the 2nd sequential order? They did better than that and refunded me the ENTIRE shipping costs on the 2nd order ....they emailed me back and said "No problems Mr. Williams, your order hasn't been picked and packed yet and we can combine them and save you the entire shipping costs on that 2nd order!" WOWZA, you don't get that much anymore in America, once someone has your money they don't wanna give it up, but not so here. I want to thank "Ken" who took care of this for me. Customer Service is superb, and you have a devoted Customer for life :)
My husband has a "at home repair shop" and fixes/rebuilds all kinds of power equipment including buggies & carts. For the last couple of years we have been using this site exclusively and have found their service and shipping to be superb along with excellent communication, our emails are always answered promptly and with good-correct information (this is pretty important!). Thanks and I hope they publish this review. A+
I had to return a part but checked out as guest, so I didn't have an account to do the RMA and obtain return number. So not a big deal after I got a hold of a nice gal there, she got me the info needed and it was easy and all is good now. Thank you to Brenda, you were great!!
I have a manco intruder go cart and it is very hard to find parts anymore for this machine. This company got me my parts manual in .pdf format and it was free, then they guided me on how to order parts for it and in the end, it was super easy. I appreciate the help and kudos go out to Ms. Brenda for responding to my emails promptly, she was very nice to deal with.
I'm retired from the US Marine Corps and I now find a little R&R while playing on my almost 2 yr old American Landmaster L7 4wd SXS. I went through a Driver Pulley Clutch under warranty and they covered it with no problems. After the warranty was out, I burned through the Driven Pulley and a throttle cable, looked high and wide and found this site....... they had the part discounted and less than anywhere else!. The pully wheel was heavy and required some additional shipping, no problem; as it was still a better deal than anywhere else and believe it of not, it was received in 4 days and installed in-time before a weekend adventure out to Cape Cod. This trip was AMAZING and would not of happened without these good & dependable caring people. A gal named Debbie was just exceptional, and when I need a part again?... I look no further! Thank you kind folks and especially Ms. Debbie!
Don't try to call them they are apparently to busy or just out playing on the toys? I did get an email response and they answered all my questions, but it would be nice to talk with a real person. Thanks for %NOT% listening
---------GKRU response---------
Our online store is a wholesale discounted outlet with our main contact as being email (this keeps the online prices much lower than our over-the-counter retail sales). So phone lines are mainly for our retail counter sales, but if not busy, a retail representative WILL answer an outside area wholesale call. We highly recommend email, and don't forget to check your Spam folder/bin for email responses!
Thank you for your comment
Needed bearings for my model L4 UTV. I emailed and they pointed my in the right direction and I got it down pat now. Pretty easy if you know what to do but I admit I was lost as he** at first. Peace out motorheads!!!!
We love the order process here, its so easy, you punch in your part# and you click to add into shopping cart. We also love the fact that we can use our Paypal, and you simply have the part(s) easily within a week. I recommend Go Karts R us to anyone who needs go-kart or scooter parts at a very fair price. Cheers folks!!!
Go-Karts R us LLC. is our go-to parts supply company for our American Sportworks (Landmasters) utility vehicle parts. We maintain over 200 SXS's pretty much exclusively with this company. They have always come through and we now have a direct line which helps our team associates spec parts and so we can write correct estimates to our end customers and users. Highly recommend!!!!!
I found this site by googling my 5959 drive belt and this site had the best price. They also have an additional discount for multiples, so I bought 3 @ 26.50 and they came priority mail in a couple of days. Super happy and thanks!!!
On my recent order I had about 10 or so parts on it. All came right thru except for one part that was marked as "BO". I took it as back order and contacted this company and they said it would be approx. 1 week. I wasn't very happy at the time, but it did finally come in and it was about 10 days later. So overall good but not prefect and I probably will still buy here again because they do have really good prices.
If you purchase a lot, shipping is cheap or actually nadda, but if you only need a small ubolt or something, then the shipping is high. So buy enough to bring the shipping down. These guys seem quite dependable at least for the 2 or 3 orders I have places so far. hey!, going riding :)
We submitted a $500.00 large order and took advantage of the quantity discount club. Saved us an additional 50 bucks!, we would recommend this for any large orders.
On 2/2/24 I ordered 14222 Ignition Switch and a 14224 Voltage Regulator and it was lightening fast for delivery to my home in Muskogee Oklahoma. 5 stars all the way.
You guys are the only ones with part 19331 Brake Pad kit! I tried other sources and they all bounced it back as backordered. You did NOT however and I received the brake kit in about 4 to 5 days. Looks like it came from NY and I live in New Mexico, so thats not too shabby at all. Super happy and grateful, I think I found my new home for Am. Landmaster parts. Hope you post this testimonial review, signed Dominick C Castro.
Had to return a part and it was easy but couldnt get them on phone so i emailed and Brenda took care of me. Return shipping is not free unless its there fault being they send you a part you did not order. They still have the best prices if you need these utility vehicle parts. My lesson learned is to be careful on ordering your parts and dont revert the part number around or you will get somethig that you do not need or want.
We live next to a day care center and my kids go-carts are the small kids envy as they look through the chain link fence. Problem is (was) that the noise was too much for the supervisors, so I went on their Forum and found or was suggested a quiet muffler to keep peace in my neighborhood. It worked great and I would recommend people to us the Powersports Forum, here is the link......
https://gokartsrus.com/go-kart_forum
My husband has ME get HIS golf cart parts and shopping around I have found this to have the best prices, and Debby in customer service is great too, very helpful. mostly emails but I have got her on the phone a few times as well albeit this is more challenging so I just go the email route and it works great. :-)
needed a 1119 spacer for $1.40 and shipping was $12.00 kinda sucks but im stuck as this part is sold out everywhere else. bill bennett
--SELLER RESPONSE--
We are very sorry you didn't or couldn't take advantage of our "More you buy, the less you pay for Shipping" system.
Bill, Hope you come back again and take advantage of the discount grid, we have tons of fans Nationwide on this and want you part of our family in saving on your shipping costs.
Only place we purchase our maintenance parts for our 16 (yes, SIXTEEN) American Landmaster Utility Vehicles. Cannot say anything bad and they have always met our order needs to an above satisfactory level.
Our entire membership orders from here. Nothing but good to say and we have never been disappointed. A couple of times we had to get some parts EXPEDITED and they handled it with ease. Keep up the good work, and it's actually nice to deal with a company that seems to actually care. So much appreciation here from us grease monkey's and knuckleheads !!! lol.
ORDERED WRONG SIDE STEERING SPINDLE FOR MY UTV. ITS NOT WHAT YOU LOOK AT BUT RATHER WHEN YOU SIT IN THE UTILITY VEHICLE. LESSON LEARNED BUT I HAD TP PAY 21 BUCKS TO RETURN THE WRONG SPINDLE. IF YOU DO THIS EMAIL THEM AND THEY WILL GIVE YOU A RETURN NUMBER TO PUT ON THE MAILING LABEL. I USED UPS STORE AND THEY TOOK CARE OF THIS IN 2 MINUTES.
American Landmaster recommended this place for part# 2-55062 as they were sold out. I ordered this from this company on a Tuesday and had it in hand on Friday. Exceptional service and sure glad you had this part. Will buy again from here. Many Thanks.
Our family project was completed and before our goal of Xmas '23. Great help from Debbie and Ken here at GKRU. It took over 10 orders to get everything down pat as we gingerly ordered parts in stages. This was a complete salvage and a $10 garage sale now made into what I would say is worth several hundreds and even more to the joy on our kids faces. Thank you again for all your patient help and prompt delivery! Judy S.
I usually never take time to write a review unless I'm unhappy, BUT that's not the case this time..... These guys are wonderful to work with. I wanted (or is that needed?) several parts and a Ms Debbie there was soooo patient with me. Yes we chatted on email, I have no problems with that as this is the 21st Century and that's how a lot of business gets done nowadays. But over and above attention to my probably rediculous questions. To that I wish to address and commend. Thank you thank you thank you! @ Sheila P.
Needed a bearing set for this weekend and Mr KJ took care of my needs and put my order on top. Great service and I will be back for more parts for sure :) - Tom -
I was sent here from a power sports forum to order parts for my Chuck Wagon CW11 UTV. Great choice and I will direct more to this site. Shipping was super fast and parts look better than new. Bookmarked and will be back!!!!!!
We repair some of these American Sportworks and Landmaster machines for customers. We highly recommend this company for genuine OEM parts...... which is important! In the past we use to buy "generic" parts which was a complete nightmare. A few would fit, not any would last. This place however has the good parts that are OEM (original manufacturer made parts) and trust me this is worth it. The frustration with the cheap chinese parts is not worth the frustration, even on Amazon ther's just plain junky cheap parts. So overall; Just not worth it so save your time and money and buy genuine parts and they are here!. Thank you folks and please post this @ !
I give u four stars only cuz u have no giveaways. Free stuff gets attention like a weekly gokart drawing. Now that wood be kewl!,,,,, so get at it!,,,,,
Needed part 82539 which they did not sho on website. I emailed and they found this part for my obviously old Manco talon atv. Over and above service. :-)
Everyone was out of this part# 2-55062 Fuel Grommet. I emailed them to see if they actually had this part and they said they did and I ordered it online. Will report back if it doesnt show up
I chose this company and they have served me very well so far. I have a ALM LM400 and here is the much needed part manual and its free:
https://gokartsrus.com/lm400-4x2-utv-manuals.html
Hope this helps others and God Bless.
You CAN get thru on the phones to this company! and by the way they are real folks located in upstate New york. I find the best time is around 10 to 11am eastern and I thank another reviewer for this tip. Jus placed my first order and will let yas know if there is any problems but so far so good.
I do all my husbands ordering because he can't figure out how to type in a part number and deal with the results. It's amazing he gets his pants on everyday, but this parts site is quite easy and my orders have always been handled promptly. My review is all positive and will continue business here. Appreciate your service to this industry and to my worthless husbands many garage addictions.
downloaded my parts manual, it was really nice to see the models all listed and i chose 3 different ones until i got the one that matched up with my sons gocart. super simple and i ordered 3 parts we needed and they came 4 days later and i chose the cheap shipping and huge kudos i will be using this site from now on. def my favorite.
You folks are great, keep up the good work and my parts were exactly what I needed for my sons go-cart, and I appreciated the discounted prices. I will definately be buying again. Thank you
I use this sites forum and have been for a contributor there for several years, i just placed an order (here) last week and it arrived that same week. Impressed and glad I came over from the forum side to see what was available for my go-cart. PS; those cheap ebay parts are horrible, don't even bother, they are chinese junk!
Been ordering all of our Landmaster parts from here and have never been let down, a few back orders time to time, but that is normal in this business. Shipping is usually the next day after order is placed and we also recommend this site to all of our Customers that wish to purchase their own repair parts and labor us out. it is never a question who we look up first for any Manco, American Landmaster and American SportWorks parts. Keep up the good work.
It won't pay to order a dollar part here as shipping costs will kill you, but if you get enough parts to make the order cost effective shipping is a real deal! it is a great site overall.
I used the go-cart forum they have and it was useful. Not real busy but my questions are now answers!
https://gokartsrus.com/go-kart_forum
Louisville KY.
We just received our first order with GKRU. It was an easy process as we had our LM650H (hybrid) UTV parts manual and were able to find and pick our parts fast and efficiently. Will be purchasing again when needed. Thank you kind folks!
It's a rainy Sunday so here I am, reading reviews on this site as my husband watches football. Most reviews seem exceptionally good so I rolled the dice in placing a $442 order here. I got free shipping so that is a major plus already. Will report back on any hiccups....... but, hopefully not!!!!!
Needed a part 15085 voltage regulator by the weekend and had it sent Priority. It arrived very quickly and saved my 2 boys for a weekend outing with their Cousins. I will buy again from here, great response to my emails also which was with a "Debbie S.". Thank you!!!!!
We tried ordering these parts on eBay with not so great of luck. Most were imitation CHEAP knockoff parts that would fail within a short amount of time. Since we found this place and started using their genuine OEM parts it has been another story. Super happy and keep up the good work people!! Customers for life!! Joe II
They seem to do what they're supposed to do so my past orders were successful and most importantly accurate. Nothing bad to say and hope service continues. Thanks
THANK U!!!
I selected best way shipping after seeing how much priority would be, but they shipped my sprocket and chain priority anyways at no additional charge. received box in 2 days after i ordered. you guys rock!
Absolutely no issues or problems, just received my 2nd order from Go-karts R Us as I use my UTV to plow snow with and I broke a part while hitting an iceberg. I would highly recommend to anyone wanting/needing Utility Vehicle parts at a discount. A+
About as straightforward as it gets. You get your parts manual which has blueprint like illustrations to easily get the part number you need, type that number into this sites search box and bam, you click it and add it to your shopping cart, checkout is a breeze and you will have the parts pretty darn fast as well. I have several orders in now and this is the only place I shop for my Utility Vehicle parts. Bravo Go-Carts Rus
Go Carts "R" us shipped out my order the very next day I placed it, arrived timely and most importantly it was picked and packed correctly. A+ Will purchase again!
I run a business that sells and delivers Provisions (food & beverage) out to the docks for several million$ luxury yachts. We (now) use these LandMasters UTV's with rear decks/beds and tow behind trailers as it works best on crowded docks especially with taxi's and limo's hogging the passthru lanes. With that being said, we cannot have any hiccups in our service and depend on these machines dearly. I contacted "Gokarts r us" of our goals and needs and they have assisted us each time. So, they list their Check-out shipping options as "Best way" and "Priority". We use the Priority, but, have contacted them (i believe his name was Kevin) and got Overnite shipping on a couple of parts. So, they will work with you but expect those services to not come 'cheap'.... and, a word that doesn't really exist in our vocabulary LOL!! 5 Starz!
A+ customer service. We had a part that was incorrect, our fault as we ordered by image and not by part number. We emailed immediately and received a response back to send the part back and reorder the correct part. We chose to do this prior to receiving a refund on the misordered part and had a tracking email on the replacement within hours. That part came 3 days later and the part sent back was refunded the same day they received it back. Most companies take several days for this, but not here! Highly recommend this site.
Problem!: I had the incorrect parts manual for my utv machine, so I ordered a few parts and some did not fit. After several emails with a Ms Debby, she directed me to the correct parts diagram for my utv. This took a couple of days however as I could not find my model number on the utv. Apparently {?} the previous owner removed the metal ID tag that stated this info. Hassle of solving evolved and after much analyzing and collaboration, I {we} got it figured out and my last order had all the parts my machine needed / required. So my advice to others is to get your parts from the correct model numbers diagram, hopefully your utv will still have this metal id tag on it. This will save you a big headache later, trust me. As far as this company's website and their email support? It was good ...in the end, I really didn't understand how many different models they service and support and it's in the several 100's. With that being said, Debby was patient and I probably was not! My apologies to her as she listened and I was frustrated and didn't.. Hope my experience and review helps others. Good night from North Platte NE.
These guys still have some older parts that you can't find elsewhere and if you cant find the part on their site we always throw an email there way with the part number and they'll respond back with something on it. Thanks guys!!!
I order 14706 Driven pulley and it was sent priority and i only select cheapest delivery at order time. That was very major cool and will order here again thanks!!!!!!!!!
I read the reviews here and a contributor mentioned about emailing them on a part that is old and not listed online.......SO I DID!
Brenda replied back that they do indeed have a 9599-2 Brake Rod in inventory, it's just not listed on the website. She then gave {or made?} me a link to purchase one and bamm, I had it in-hand within a week. So I'll pass this on as did another person "IF THEY DO NOT HAVE THE PART LISTED, EMAIL THEM THE PART NUMBER!.... ya never know till you roll the dice :-) Regards, Mike from Grand Junction CO.
