Tyler
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Go-Karts 'R' us - Reviews
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I ordered on a monday and it was deliverd on thursday with cheapes shiping im happy.
Bo
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Really good service through a few email. Had to return a belt but no worries. Appreciate AAA+++
Balakrishnan
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They sold out of my $186 part and contacted me after saying that they can't get it restocked (from China) now for possibly a few Months!!!.
I know Covid has fubared the China shipping, and understand that as I do watch the news, but really? It's just not acceptable in this day and age to have to wait "several months". I did get an immediate full refund, but I'd avoid these guys !!!!!
TuCkeR but i'm not a sucker
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Slow site, but after the wait, one of the best i've ever seen. Really good job, but put a little pep in your step!?
I just placed my first order for a 5959 drive belt, we'll see how it goes!
and remember.... Jay, Eee, Tee, Essssss
JETS, JETS JETS!
Tom Brady Sux
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I like that you can now instant down-load your parts manuals, before you had to checkout with a purchase ($0) to get them, much easier now, good job to your IT dept. Talking with Debbie on the phone, which by the way is NOT so easy as they don't tender to the phone very much, but she was super HELPFUL and NICE! So 5 stars but ...... due to the hard to get ahold on the phone gets them down to 4 stars. Their email reply is excellent btw, and Debbie said that this is your best contact way, and this helps to offset the lower prices, She also mentioned that they could hire 20 employees just to answer phones but the offset tp pay this would be retail pricing. NOPE, we're good, email works but I wouldn't mind once in awhile talking to a real person. Cheers
Jim Chandler - Katy (Houston) TX
JIM C.
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If you purchase a lot, shipping is cheap or actually nadda, but if you only need a small ubolt or something, then the shipping is high. So buy enough to bring the shipping down. These guys seem quite dependable at least for the 2 or 3 orders I have places so far. hey!, going riding :)
Robert "never in nuetral" Newell
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I placed an order using the no rush cost. Received my order in a timely manner. Everything worked great. Thank You My pup is running better than ever. Elaine
Elaine Paquet
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I usually don't take the time to write reviews, but I felt my multiple orders placed here in the past deserve some attention. My story; I have 3 teenage boys (probably enough said right?) and my wife and I started go-cart projects for each one, building (or rebuilding) these carts has been a chore but a worthwhile one. I'd say the "building" was just as much as character within each of my Sons. Every day research was done and incorporated within our now taken over 1/2 of our 2 car garage. We live in the (Country) burbs in North Texas, and have a hard packed almost desert like land to ride together within reach of our backyard, so I figured this family project would be fun and fit us perfectly!.
And... It was!
But ....... very challenging and at times with not only the now poor or low source for some imported components, but also the discontinued (by the manufacturer) challenges. This is where Debbie and Brenda from 'Go-Karts R us' helped us out immensely. They went well over and above to try to find us some of our missing parts. My wife was amazed at how this company attended to our needs and seemed truly involved in our project, our emails were always answered back if not that same day, the very next morning. So my typing inspiration was actually my wife's fault, and I thought I should share our story, albeit a bit chopped up because in reality there is so much to talk about in so little time.
I made my account here on our very first order, and can trace my orders on the logged in panel, I have 26 orders to date and everyone of them has been exactly what I ordered and needed. Once; I over ordered on some bearings, but instead of returning them (which I could of easily) I kept them for spares as they matched up on 2 of our machines. My story continues but I'll spare you the rest, but I want to give both Brenda and Debbie at this Company KUDOS! Thank you so much!
Jeffrey T Smithover II
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Parts were genuine OEM nad arrived in less than a week. Thank you kindly - Sal
SS Griggs
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I was hesitant at first, but this site had the best prices so I nervously placed a 650$ order. I didn't receive tracking until the 2nd day later so I contacted them and they responded that this size order may take an additional day to pick and pack. I was feeling a bit better, tracking was emailed then the following day and the order then arrived safely a couple days later all okay. Not sure why I was so paranoid, after all; I did pay thru PayPal so I was covered. All worked out and would recommend this site. Thank you
Zach ZO
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No complaints whatsoever. My daughter even emailed them for a supposedly discontinued part and they found one at one of their service shops, had it within a weeks time and it was a new part at that~!. We will continue to do business here and I highly recommend this Company.
Darcus W.
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email contact is excellent. they returned within 24 hours *easily* and always answered my questions. i am placing an order right after this post. cheers :)
steve b.
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I emailed for part availability as I didn't want a back order. Brenda was super helpful and I received my order on time. Thank you!!!!!!!!
Sue Kohler & Son!
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So I am rebuilding the brake system on a 2005 Brister Chuck Wagon for a buddy of mine. Even though there are items I recently ordered on back order, and after a phone call about the issue, they are still willing to try and get it sorted out for me. So even with this minor inconvenience I would still say that this is the site to go to. The prices cant be beat and the customer service is excellent!
Adam Zaragoza
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This is a good site and easy to get american sportsworks parts. Prices are good plus shipping is extremely quick. Ive ordered several times and figured its about time I gave them some love. Appreciate yas!!!!!!
Charles
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Absolutely no issues or problems, just received my 2nd order from Go-karts R Us as I use my UTV to plow snow with and I broke a part while hitting an iceberg. I would highly recommend to anyone wanting/needing Utility Vehicle parts at a discount. A+
Steven Ridley - Racine WI
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I'm a dealer in the grand state of Texas and service mostly 4x4's, UTV's and SxS's. I purchase in bulk with large orders, and, I would like to remind or tell others that this company has a quantity buyers program to save you even more $$. We use it all the time but its kind of buried on their site (maybe on purpose lol?) ....Not sure if this reviews submission will let me paste a link or not but here it goes...
https://gokartsrus.com/quantity-buyers-program
Jason Bullard Jr
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Parts arrived quickly, I opted for Priority Shipping, it wasn't cheap but I needed this clutch for the weekend ride with my SXS bud's. Emailed (Brenda?) and she put my order on top of the list and it shipped out the next morning 2nd day air :)
-Darb
Darby C.
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I ordered for Xmas a very large parts order....... I was nervous that it would not come in for Xmas, haaa!...... It came in 4 days total, all complete. My kids will have a great time with this used GOKart. Cheers and many thanks, I will def order again from you guys.
:-)
Stinson family
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I hesitated when buying a Landmaster Utility vehicle, but the final price won me over.....
Sure I've needed a few parts here or there and I've tried several other places for my Utility Vehicle parts (since 2018). This site is by far the best and with lowest prices, my shipments have all come reasonably quick too, especially considering I'm in Arizona and they are in New York. But I'm very happy and have them permanently bookmarked on my Mac. THANK YOU!!! :)
Bob T. - Chandler, AZ
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Thanks Jason for the link on the quantity discount. Its going to get used by me but now I have to save my parts-list for one big order to get the extra savings. No biggie, Im not a dealer but I do work on a few units during the year. Thanks again for the tip, PS; it's not for the small order guy but I do see it being valuable to me in the future. Bravo!!!!
Wild E Ranch
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good service and parts were high quality, i will buy here again. thank you
john paul
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REALLY GOOD SITE.... "AFTER YOU FIGURE IT OUT!"
I CAN NOW ORDER PARTS IN SECONDS. THIS IS MY GOTO PARTS SOURCE FOR MY GRANDSONS SPORT WORKS CARBIDE GOCART. HE TAKES ME FOR RIDES AND SCARES THE **** OUT OF ME! BUT IT'S REALLY FUN SO I FUND IT FOR HIM!
GEO WILLIAMS
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You folks are great, keep up the good work and my parts were exactly what I needed for my sons go-cart, and I appreciated the discounted prices. I will definately be buying again. Thank you
Soleman
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i submitted at least a dozen orders with go-karts r us in the last year. Ive been rebuilding an old manco 415 gokart and Ive never been disappointed, a couple of orders they actually shipped priority and i didnt even opt for that. Good service and im super happy with this site. JLO
Jerrad
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I've ordered 5 times from go-kartsRus, only once did I have a backorder and the package did not come to me within approx ~5~ days. I have also tried a couple of competitor sites with WAY worse results, we won't comment on those messes.
I understand some of these parts are getting scarce as the manufacturer keeps getting bought out, new owner comes in etc. but c'mon man!
So Go-karts'R'us (and easy to remember like the Toys'R' us Co.) is about the best you'll get for American sportworks parts. But, let it be known that some of these parts are just getting very hard to come by and you may have to buy elsewhere because of availability or lack thereof. If a part doesn't come up in your site lookup, email them the part# and ask for possible availability. Worked out once for me and failed also once. okay, they tried their best I guess.
:::::::: Gave 4 stars out of 5 ::::::: cuz 4 out of my 5 orders came quick, the other so called backordered one took almost 2 weeks! :( oh well, at least I got it and I understand it was a (now) discontinued part.
Bernie B. Davidson
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After I figured out how to pay by Debit card, all went well. Super easy and quick and my nephews parts arrived in less than a week. I would buy again.
carrie
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THANK U!!!
I selected best way shipping after seeing how much priority would be, but they shipped my sprocket and chain priority anyways at no additional charge. received box in 2 days after i ordered. you guys rock!
BIG Steve
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GLAD I FOUND THIS SITE. I HAVE A LANDMASTER UTV AND THEY HAVE MY PARTS IN STOCK!!!!! THESE GUYS ROCK!!!!!
DECKER T
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I was amazed at the tracking these guys have, I'd expect it from giants like Amazon, but I found the same great tracking here and I could also opt in on text tracking messages (which I did). All worked perfect. Glad to see you guys are up to par and felt I should chime in on this as I didn't really see any other reviews on this subject. Cheers from somewhat nearby Broadalbin NY!
Jon J.
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NOT MUCH TO SAY, THEY DO WHAT THEY ARE SUPPOSED TO DO AND SHIP YOU ORIGINAL PARTS AT A FAIR PRICE. 'NUFF SAID :)
DELRIO
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Good system here. Another site wanted to sell me my parts manual, I emailed these guys my model number and they returned the email with a free PDF manual (from the factory). Worked perfectly and my order was received today in excellent shape. They have a checklist/packinglist included in the order that a real human that initials and checks each part off. This is my now go to site for parts and will be ordering again in teh future A+ UPDATE//// I see the parst manuals are all online for instant downloading and I don't see where they cost anything: best way I found is to just enter in your Model# into their search box and select it from there. Very nice GKRU!!!!!
Pat
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We acquired the go-cart "bug" while vacationing in Ocean City MD. in 2021 Coming home we found several back yard carts for sale on FB-Marketplace and we jumped right in purchasing 2. We were recommended by the seller to this company as our trusted parts resource and they had the brand parts we would need (VERY Important!). We've only had to place 2 orders so far and all has been exceptionally correct and good. I would only recommend to others "jumping" into this sport to make sure you get machines you can get parts for, yes, this is quite important and hopefully you don't find this out the hard way. Bottom line: We are having a ball, it's a great stress reliever especially after a busy work week, and I can take my frustrations out and they are entirely ridded for the weekend.
Tyler
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Go Carts "R" us shipped out my order the very next day I placed it, arrived timely and most importantly it was picked and packed correctly. A+ Will purchase again!
J. Abbott
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Excellent email support. I had ordered a wrong part, contacted them and a week later i had my correct part in hand. I will order again when i need something. Thank you kindly !!!!!!!!
Thomas Ess III - Davenport IA
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Excellent site, the help links are some of the best I've ever seen. Kudos.
I just put in my order and will report back if any issues.
Jays Vlogs n Blogs
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Once I found my parts manual on the site, it was a breeze to pick out my parts needed. I had to email them first as I did not know how or where to find them, but they responded back with a free downloadable link to my buggies manual. NOTE!: You will need to know your model number of you machine, after my initial emailing, I found out there was like 20 "revisions" of the model by name, so I had to go back to look at my Buggy (physically) and found the name plate along with the (worthless) serial number. I say worthless on teh serial number because apparently the Manufacturer never logged this number to cross it with the actual model! (hmmm?)
Anyways, all said and done it was a very easy process. Go Karts-R-us had the best pricing, and they shipped all my parts to my house within a week easily. So good experience all around, just know your numbers! lol. That is your Buggies model number, then with the help of your parts manual (which has like a blueprint image of your buggy parts/areas) you will be able to key in all your part numbers and set the quantities of each. Oh yeah, key-in meaning I use the search box with the part# entered, I'm sure there's other ways but this is quick and easy.
I hope this may help some people in the future. Happy trails, and I'm off going mudding! :)
-Jon C.
Jon Campbell
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Talked w Ken, took a few phone calls (busy---busy) but I finally got somebody, and I believe he's one of bigs there. Totally took care of my return and set me up with the correct part pdf manual so I could pull the correct parts. Super easy now......... THANK YOU KEN! :-)
Oh BTW- he said best time to call is in the morning before all the kids get on their phones,, apparently they constantly bug them for stuff like bigger wheels and faster motors which I'm guessing for their gocarts?
-Tess
Tessie Roberts
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I cant find my part, this shouldnt be this hard, chinese part im sure and you guys have a million parts, wtf. please call me 4542602
rob moore
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I Understand to have these discounted prices that you lose out on the phone answering personnel, I guess i will opt for the higher prices so I can talk with someone.
DON KHOURY
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GOOD DEAL ON PARTS FOR MY SXS AND SHIPING WAS ONLY A FEW DAYS / I WILL BE BUYING AGAIN AT THIS SITE IN THE FUTRUE
5+ STARS GUYS!!!!
DELAWARE WATER GAP PA.
BRONSON
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Good site, purchased lots of parts from their old site. Never any problems and best prices around. Will continue to get my grandchildrens go cart parts here.
Eugene T.
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Ustedes son los mejores. Agradezco que tradujeras mi español, fue suficiente. ¡Gracias!
Enrique
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Mi hermana fue más rápida para revisar, pero no hemos encontrado problemas con nuestro español ya que responden bien a nuestros correos electrónicos.
Dablo
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downloaded my parts manual, it was really nice to see the models all listed and i chose 3 different ones until i got the one that matched up with my sons gocart. super simple and i ordered 3 parts we needed and they came 4 days later and i chose the cheap shipping and huge kudos i will be using this site from now on. def my favorite.
boogie pops nashville tn
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real good people they took care of me and got me a part that i needed fast
santo selario
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i tried calling 10 times and i get thr mesage to email them for bes service not what i want i need to talk to a real person you guys suck ass
delvin singleton III
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Bought a drive cover and a drive belt, a few fasteners and all came in less than a week. Maybe not Amazon fast, but good enough and i will order again when I need sumtin. -Brad
Dont Dunk on ME!
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I called american landmasters n they gave me this site for a part they were out of. Seems like they work together but these guys can cut the price a bit and I just ordered thanks
Chakitts
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I got my credit card billed through pay pal. I guess that's okay, I just didn't know that was coming and was going to dispute it until I remembered this order. Other than that A+++
Darlene P
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i got my military discount and along with the low prices i'm very happy. parts arrived in 3 days and i live in eldon mo.
josh
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Don't try to call them they are apparently to busy or just out playing on the toys? I did get an email response and they answered all my questions, but it would be nice to talk with a real person. Thanks for %NOT% listening
---------GKRU response---------
Our online store is a wholesale discounted outlet with our main contact as being email (this keeps the online prices much lower than our over-the-counter retail sales). So phone lines are mainly for our retail counter sales, but if not busy, a retail representative WILL answer an outside area wholesale call. We highly recommend email, and don't forget to check your Spam folder/bin for email responses!
Thank you for your comment
Josh
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Delivered my parts order on time and correctly picked. I'm happy and will keep ordering from #gokarts-r-us
Edwin Moses II
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I've been buying my parts from here since China re-invented the ATV/Go Kart and have never been disappointed. Prices are the lowest on the net and shipping prices and speed are par. I've had over 15 different vehicles for my grandchildren and ordered parts for all of them, You won't feel disappointed or cheated.
Dennis Corbit
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