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Return Info
WHOLE UNITS (Karts, Buggies, ATV's)
Un-opened Boxes/Crates may be returned, the following criteria must be met:
** Product was never assembled.
** Product parts/accessories never opened.
** No oil or gasoline ever loaded in engine.
** All Manuals/Warranty card still sealed in bag.
** Return Request within 30-days from Delivery Date
You the purchaser/consumer are responsible for all return freight & handling costs.
Please contact us if you have a problem, we normally can work something out with the Mfgr, as they are very easy to work with on a problem. Remember customer satisfaction is their business and that sells machines for them!
PARTS
Parts are returnable if unused (never installed) and in brand new resellable condition, but are subject to a 20% restocking charge (RSC). This fee helps offset the office paperwork along with the discounted or zero shipping fee that you may have received on the order. Discounted (or Free) shipping is for delivered/kept items only, so this offset is necessary for operating costs. All parts returned are to be returned within 30 days of receive date, no exceptions. Beware some parts are actually "Special order parts" and may be returnable, but a 35% restocking fee. You the customer/consumer are responsible for all return shipping & insurance. Original shipping & handling charges are not refundable. Please be careful when ordering, parts are not over the counter department store items. So, PLEASE pick only by PART# (that your parts manual instructs). Never pick parts by description or image.
DAMAGED SHIPMENTS (Whole Units or Parts)
Please inspect your package(s) for possible outside damage and note any (if initially found) on signed receipt/BOL from carrier. On any drop-off packages (packages left by carrier without you signing), and, you find damage, please contact us immediately so we can initiate a claim and start your replacement shipment. You the customer/consumer are responsible for the return shipping. If return item(s) are discovered as damaged in shipping we may be able to recover your return shipping through the original carrier (damage claim). Note that this is optional and is not a given as the carrier "may" offset/refund this cost and is the one solely responsible for this decision. Please include your return shipping receipt in your return package, box or crate. All damaged item(s) MUST be returned for inspection, no exceptions. Parts return orders; Please do not send us your old parts you are replacing, our technicians know the difference and it will be a waste of time on both parts as your claim will be denied for such Un-honest acts
NON-RETURNABLE: WHOLE UNITS
Any assembled or partially assembled machines. All Electric and/or Gas Powered and un-Powered Vehicles (ridable or drivable merchandise) are sold as a registered sale. Once out of the factory condition (Boxed as), the machine is not in a re-sellable or returnable condition. There are no returns on these Machines. (We have no re-sellable value in a "used" machine,nor did we ship you one either!). So, these machines are NOT returnable under any circumstances. You the purchaser/consumer would be responsible for any resell on your behalf. If your machine is in this state, (i.e.) you have added oil & gas, the merchandise is now in the warranty phase, and can be handled in that respect only.
NON-RETURNABLE: PARTS
Any installed or used part(s). Also, any Electrical parts (i.e.) CDI boxes, Voltage Regulators etc. These parts are surge sensitive and are very easily damaged by a customers unit, with hidden and un-seen results. So, they cannot be returned or resold by us as we would not re-ship these to another customer. 99.9% of these electrical parts "not working" are a result of failure due to the machine they get installed on. Please use a certified/qualified technician for all electrical issues.
How to Create an RMA (Return Merchandise Authorization)
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- APPAREL+
- PARTS by CATEGORY
- Axles | Jackshafts
- Bearings | Flanges | Seals
- Belts | Chains
- Body | Frame Parts
- Brakes
- Bushings
- Cables
- Caps
- Covers | Guards
- Hardware
- Steering
- Tires | Wheels
- Suspension
- Miscellaneous
- Sprockets
- Pulleys
- Electrical Parts
- Fuel System
- Engine Parts
- Mufflers
- Filters
- Transmission
- Swingarms
- Hoses
- Promo Model-T Parts
- Scooter Parts
- UTV & SxS MANUALS
- GO-KART MANUALS
- DISCONTINUED PARTS (or) SOON TO BE?
- Discontinued Part# (starts with) 1xxx
- Discontinued Part# (starts with) 2xxx
- Discontinued Part# (starts with) 2-xx
- Discontinued Part# (starts with) 3xxx
- Discontinued Part# (starts with) 4xxx
- Discontinued Part# (starts with) 5xxx
- Discontinued Part# (starts with) 6xxx
- Discontinued Part# (starts with) 7xxx
- Discontinued Part# (starts with) 8xxx
- Discontinued Part# (starts with) 9xxx
- Discontinued Part# (starts with) Cxxx
- Discontinued Part# (starts with) Exxx
- Discontinued Part# (starts with) Fxxx
- Discontinued Part# (starts with) Yxxx
- Discontinued (No Part# or MISC)
- Discontinued Go-Karts & Buggies
Sincerely, Jon (Prop & Buildings Maint.)
Bucks-A-Plenty F&R Northbend PA.
VERY Smooth transaction and parts were here in less than a week. Will be buying again when I need more Manco parts. PS; We have a Manco HELIX Gocart model 6150 and we purchased it in ruff shape about a year ago. My kids love it and they've only (so far) sat on it in the garage!!! Very excited (all 4 of us) to get her going.
:) :) :) :)
Seller Response:
We're very sorry to hear this. I see UPS Worldwide delivered your order within 6 in-transit-days, but unfortunately, we have no control over the Customs and/or Duties [fees] imposed by the receiving Country.
I'd take my Cousins there and we'd sit in all the buggies, we even got to take test rides back in the day but later they said insurance nixed that. This place was AWESOME!!! They had everything including a Tru Value hardware. We dearly miss it and the staff was awesome too, we knew Carol Hendrickson personally who was the sales manager there. Now-a-days? I see a HEP Bargain window and door company in there, it looks like a mess from the outside, even worse on the inside. You can tell the new owners just don't care. SAD SAD SAD, and to be honest, this use to be a LANDMARK in Geneva..... Now it's just an eye sorer! :(
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SELLER RESPONSE:

I use to purchase go-cart parts from this company back in the late 90's..... I've since purchased a UTV from Tractor Supply, and, inquiring about some needed maintenance parts they handed me a card with this sites name wrote on it. I thought this sounds familiar as I scratched my head, went home and punched the site up and yepper -do!.... Once I saw the deep purple theme I quickly remembered this is where I got my kids go-carts AND parts. So last Monday, I ordered up a new driven clutch and belt for my Landmaster BD700 and I actually logged in under my email!; Yes, they still had my shipping address info and looking within my account I could still see my past 25 year old orders, wow in a good way!. On my "current" order lol, Everything worked out perfectly. I received my Landmaster parts this AM and all was perfect. Thanks for listening and this Company has been around for a long time and I'd trust them 100%! :) :) :)
So much Appreciation coming from us~! Sincerely, Daphne Hunter
A+ to this dealer for sure, this one is on me.
I finally got through on the phone and talked to Ms Brenda. She says/states that your BEST TIME TO CALL THEM IS/ AROUND 10AM (Eastern). Seems that the teenagers wake up after that and overwhelm the phone lines, and they only have 3 or 4 on-duty that take calls. She also explained that their Company cannot hire 20 or so to field calls .....as it would have to reflect in the pricing and wholesale cannot absorb that kind of service. Totally understand (now). Hopefully this will get pinned to the top of the comments. Thank you kindly.
I would highly recommend GoKarts R us LLC
Seems like the manufacturers of these buggies make "their parts" a tad different or proprietary to their BRAND and MODEL. I have found few parts that are generic and seem to fit different or multiple buggies, but most are going to be exact for that brand and model. I service these for customers and sometimes have peeps drop off their machines with a part they find on ebay and expect them to fit. Well tbh, 9 out of 10 times they do not!. So this is my goto site for manco and american sportworks and I usually buy the parts here or if the customer insists on getting the parts themselves I send them to here. I have found these parts to be genuine OEM and perfectly fit the model taht they are intended to go on !> which resorts back to how I started this statement hint hint.
If you live in southern Arizona area and need good honest service, call me at: 520-***-****
Please take my advice and have a greatr day!
Parts were received in perfect shape, and condition is new. I wasn't expecting them this fast as I live in Canada, but they shipped my order "UPS Intl. Expedited". Wow Wow WOW~~~~! :)
-Elliot
SO.... FIRST up, I passed over this site several times prior because of the name..... I thought this was a Russian company because of the name ending in Rus... usually in email addresses this indicates the email comes from Russia (spam city).
BUT... it's really "Go Karts R us" ===== Like "Toys R us" ===== I feel kinda stupid and if anyone else has or had this assumption I guess we can all share this laugh together. I on the site itself, really good, no spam emails and they are a US based and owned company for clarification. LOL, sorry to this site and company. Wm
found our side by side parts manual within this site and ordered the parts needed. about as straight forward as it gets. bookmarked and i will buy again, thanks!! BOB JR
Thank you
Talked w Ken and he had part# 2-55062 which EVERYONE ELSE is out of! My order is in, I already have tracking and I'm super happy.