Rating:
I usually don't take the time to write reviews, but I felt my multiple orders placed here in the past deserve some attention. My story; I have 3 teenage boys (probably enough said right?) and my wife and I started go-cart projects for each one, building (or rebuilding) these carts has been a chore but a worthwhile one. I'd say the "building" was just as much as character within each of my Sons. Every day research was done and incorporated within our now taken over 1/2 of our 2 car garage. We live in the (Country) burbs in North Texas, and have a hard packed almost desert like land to ride together within reach of our backyard, so I figured this family project would be fun and fit us perfectly!.
And... It was!
But ....... very challenging and at times with not only the now poor or low source for some imported components, but also the discontinued (by the manufacturer) challenges. This is where Debbie and Brenda from 'Go-Karts R us' helped us out immensely. They went well over and above to try to find us some of our missing parts. My wife was amazed at how this company attended to our needs and seemed truly involved in our project, our emails were always answered back if not that same day, the very next morning. So my typing inspiration was actually my wife's fault, and I thought I should share our story, albeit a bit chopped up because in reality there is so much to talk about in so little time.
I made my account here on our very first order, and can trace my orders on the logged in panel, I have 26 orders to date and everyone of them has been exactly what I ordered and needed. Once; I over ordered on some bearings, but instead of returning them (which I could of easily) I kept them for spares as they matched up on 2 of our machines. My story continues but I'll spare you the rest, but I want to give both Brenda and Debbie at this Company KUDOS! Thank you so much!
Jeffrey T Smithover II
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